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Problems with EMC 8 and unable to get customer service


ravecrusader

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Why when I try and contact Roxio customer service the e-mail tech link has an error? Since downloading version 8 nothing is working and I need help!!! Anyone know how to contact customer service?

 

 

:) ravecrusader, I have been having the same exact problem . For days now . You just cannot email them , is seems, nor get a live chat going as they offer.

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I must not be able to navigate through the web page. I have been to the linked page many times and have been unsuccessful in sending an e-mail for tech help...When I finally get through the knowledgebase and tell it non of the suggestions it has will help me and it brings up "e-mail tech support" I am directed back to the page I started from.

 

What am I missing.

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