ravecrusader Posted June 2, 2006 Report Share Posted June 2, 2006 Why when I try and contact Roxio customer service the e-mail tech link has an error? Since downloading version 8 nothing is working and I need help!!! Anyone know how to contact customer service? Link to comment Share on other sites More sharing options...
Guest ivanatrox Posted June 2, 2006 Report Share Posted June 2, 2006 Contact Roxio Link to comment Share on other sites More sharing options...
ravecrusader Posted June 2, 2006 Author Report Share Posted June 2, 2006 I must not be able to navigate through the web page. I have been to the linked page many times and have been unsuccessful in sending an e-mail for tech help...When I finally get through the knowledgebase and tell it non of the suggestions it has will help me and it brings up "e-mail tech support" I am directed back to the page I started from. What am I missing. Link to comment Share on other sites More sharing options...
John at Roxio Posted June 2, 2006 Report Share Posted June 2, 2006 Well, just post your question here. With a name like ivanatrox I am guessing he can offer some troubleshooting advice. Link to comment Share on other sites More sharing options...
Guest ivanatrox Posted June 2, 2006 Report Share Posted June 2, 2006 He does have a different thread that I'm currently replying to Link to comment Share on other sites More sharing options...
clueless Posted September 12, 2006 Report Share Posted September 12, 2006 Why when I try and contact Roxio customer service the e-mail tech link has an error? Since downloading version 8 nothing is working and I need help!!! Anyone know how to contact customer service? ravecrusader, I have been having the same exact problem . For days now . You just cannot email them , is seems, nor get a live chat going as they offer. Link to comment Share on other sites More sharing options...
grandpabruce Posted September 12, 2006 Report Share Posted September 12, 2006 ravecrusader, I have been having the same exact problem . For days now . You just cannot email them , is seems, nor get a live chat going as they offer. The OP was last active at the end of June. You are addressing the wrong person, anyway. You may want to look at who else posted. Link to comment Share on other sites More sharing options...
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ravecrusader
Why when I try and contact Roxio customer service the e-mail tech link has an error? Since downloading version 8 nothing is working and I need help!!! Anyone know how to contact customer service?
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