No video in playback

challenger · November 14, 2009

Don't know when this problem started.

Files created with EMC10 VideoWave ('DVD Playback', 'MPEG2 for DVD best quality', Video:'ROXIO MPEG-2 Video Encoder', Audio:'ROXIO AC3 Encoder', .mpg files) {on Dell XP machine}

In Windows Media Player (WMP) 11, audio present but no video. Properties: Audio codec:'Sonic Cinemaster Audio Decoder 4.3', Video codec:'Sonic Cinemaster VideoDecoder 4.3'.

In CinePlayer (3.9. Build 391B46A), audio but no video.

The files play correctly on another computer.

I suspect a 'codec' problem, but don't know where to start.

Edited November 14, 2009 by challenger

gi7omy · November 15, 2009

Uase gspot to check what codec is missing

http://www.headbands.com/gspot/

challenger · November 15, 2009

This is what I get with GSpot.

(How do I insert a Image?)

sknis · November 15, 2009

This is what I get with GSpot.

(How do I insert a Image?)

You can't. You can find a place to post the image on line and give us a link for it or you can just post the details about the video and audio codecs.

challenger · November 15, 2009

GSpot results:

1. Status: 'Ready (236 codecs loaded)'

2. File open and MS A/V 1 clicked: 'Render OK. The following combination of filters was used:

(Src)-->>--(A)-->[sonic HD Demuxer ]>--(-->[sonic Cinemaster Audio Decoder 4.3]>--©-->[Default DirectSound Device ]'

when playing, there is sound only, no video. As you can see there is no video codecs rendered?

3. GSpot Vid 1 clicked: six lines of renedring with 'Status: not renerded yet. Use [2] to rendere'

4. GSpot Vid 2 clicked: two lines video render ok. '[Roxio MPEG2 Demuxer][Roxio MPEG2 Video Decoder][Video Render]'

'[Roxio MPEG2 Demuxer][Roxio Smart Decoder][Video Render]'

video plays fine.

5. GSpot Aud 2 clicked:

Edited November 15, 2009 by challenger

challenger · November 16, 2009

I added the information from GSpot to my previous post.

I hope that the information will help with the diagnosis.

sknis · November 16, 2009

I added the information from GSpot to my previous post.

I hope that the information will help with the diagnosis.

What video card/chip do you have on the computer where the DVD won't play? Have you updated the drivers for it? In CinePlayer, look for the tools and turn off video acceleration. It is probably set to "use if available" Does it play OK now?

The screen shot says VOB. Are you trying to play a DVD or video files? Where did you get the VOB files? Set Windows to NOT hide known extensions and then rename the files to mpg2 from the VOB. Do those play OK?

challenger · November 17, 2009

1.

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System Information

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Time of this report: 11/16/2009, 13:18:02

Machine name: VOSTRO200

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090804-1435)

Language: English (Regional Setting: English)

System Manufacturer: Dell Inc.

System Model: Vostro 200

BIOS: Phoenix - AwardBIOS v6.00PG

Processor: Intel® Core2 Duo CPU E6550 @ 2.33GHz (2 CPUs)

Memory: 3326MB RAM

Page File: 1132MB used, 4077MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 9.0c (4.09.0000.0904)

DX Setup Parameters: Not found

DxDiag Version: 5.03.2600.5512 32bit Unicode

2. I have two monitors. Here is the display info for each one, the 1st is prim monitor, the 2nd is extension of prime.

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Display Devices

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Card name: NVIDIA GeForce 8600 GT

Manufacturer: NVIDIA

Chip type: GeForce 8600 GT

DAC type: Integrated RAMDAC

Device Key: Enum\PCI\VEN_10DE&DEV_0402&SUBSYS_050510DE&REV_A1

Display Memory: 256.0 MB

Current Mode: 1152 x 864 (32 bit) (75Hz)

Monitor: Plug and Play Monitor

Monitor Max Res: 1600,1200

Driver Name: nv4_disp.dll

Driver Version: 6.14.0011.6371 (English)

DDI Version: 9 (or higher)

Driver Attributes: Final Retail

Driver Date/Size: 9/17/2007 00:07:00, 5783040 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: n/a

VDD: n/a

Mini VDD: nv4_mini.sys

Mini VDD Date: 9/17/2007 01:07:00, 6853088 bytes

Device Identifier: {D7B71E3E-4742-11CF-8D6B-0E2500C2CB35}

Vendor ID: 0x10DE

Device ID: 0x0402

SubSys ID: 0x050510DE

Revision ID: 0x00A1

Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A

Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

Registry: OK

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled

DDraw Test Result: Not run

D3D7 Test Result: Not run

D3D8 Test Result: Not run