I bought this program in May. I have had problems with it from the first day. I have submitted questions via email through customer service and to date I have had no response. I paid $60 for this program and have not been able to use it. It now sells for $29 at Costco or you can get it with Creator 2010.
I have no problem installing it or accessing it.
When I capture - I can see the movie as it captures. I click Finish and I do get the progress indicators reaching 100 percent. I click ok as instructed. Out of 10 tapes I supposedly captured only 1 worked. All others I get this response when I insert the disc into my DVD player - "This type of disc cannot be played. Please insert a different disc." When I insert the disc to play in my pc - I keep getting the please insert disc - It seems that neither the DVD player and/or my pc recognize the DVD once it's burned.
The one that did work was able to be played in the DVD player. It is the same type of disc, the 10 discs I used were all the same, came from the same box. I have also used the same disc's to create slideshows using the Roxio Creator and they all play fine on my dvd player.
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mgb
I bought this program in May. I have had problems with it from the first day. I have submitted questions via email through customer service and to date I have had no response. I paid $60 for this program and have not been able to use it. It now sells for $29 at Costco or you can get it with Creator 2010.
I have no problem installing it or accessing it.
When I capture - I can see the movie as it captures. I click Finish and I do get the progress indicators reaching 100 percent. I click ok as instructed. Out of 10 tapes I supposedly captured only 1 worked. All others I get this response when I insert the disc into my DVD player - "This type of disc cannot be played. Please insert a different disc." When I insert the disc to play in my pc - I keep getting the please insert disc - It seems that neither the DVD player and/or my pc recognize the DVD once it's burned.
The one that did work was able to be played in the DVD player. It is the same type of disc, the 10 discs I used were all the same, came from the same box. I have also used the same disc's to create slideshows using the Roxio Creator and they all play fine on my dvd player.
I have Windows XP, and Roxio Creator for Dell.
Please help, I am losing my patience.
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