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justanotherwindowsuser
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I hope this isn't a hijack, but this thread looks similar but inactive. I bought Creator 09 a while ago and finally got the chance to install it on my Vista (yuck) machine. When I open the Copy & Convert DVD-Video feature, it takes a minute before it lets me browse to my source file. Once I select it off my DVD (it's a home movie I want to convert to mp4 for ipod use), it crashes - I get a Windows message saying the app has stopped working. Once it got as far as a window about maybe caching a title, but generally not.

 

Yes I installed SP4, and the C09 is a fairly recent install, so I can't see how a "clean" install would do much, since this one has barely had time to get dirty. It seems like there ought to be some sort of known issue going on here.

 

Suggestions?

 

 

(P.S. I'm going to tack on an unrelated question - I had hoped Creator would be able to convert flash files too, I guess not? )

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As an afterthought, I tried a few alternatives too. I tried working from DVD contents dumped into a hard drive folder, but Copy/Convert still crashed. I pulled down the chapters list and subselected all 6 segments at 5 minutes each (specified output as mp4/320px, NTSC). No OK button, so I selected the burn/create option, chose a folder (no name-your-file entry field option, but I figured I can go back to the folder and rename the outputs later). Creator then pretended to generate mp4's for each of these (phase 1, 2,...6) in an impossibly short period of time, maybe 5-10 seconds each, then said it was done, but there were no output files in the target folder, though it had created the folder. So I tried the DVD burn option, figuring maybe I can copy the mp4's off the disk at least. It went through all the disk burning routine, but no files there either (guessing disk's probably not usable though).

 

I saw somebody suggested elsewhere if you rename the source .VOB file as a .mpg it might work, but when I tried that, it fizzled out after the opening title sequence of 10 seconds or so and ignored the rest of the file content, about 1 gig.

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Program doesn't work = Clean Install - Vista/Win7

I saw where somebody suggested a problem could be caused by a registry cleaner. Is the problem likely to reoccur as long as the cleaner's there? The only thing i saw it do that made me wonder is deleting entries for some video files that got moved. Any guesses as to what actions might cause the problem, and obviously they're different, but is it normally possible to tell it to ignore entries by one particular application?

 

Also, what kinds of things might prevent a truly clean installation? I know last time I disconnected from the net and turned off the AV, but I'm trying to remember, it might even have popped up some error back then but plodded along anyway.

 

Thanks for replying.

Edited by justanotherwindowsuser
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I saw where somebody suggested a problem could be caused by a registry cleaner. Is the problem likely to reoccur as long as the cleaner's there? The only thing i saw it do that made me wonder is deleting entries for some video files that got moved. Any guesses as to what actions might cause the problem, and obviously they're different, but is it normally possible to tell it to ignore entries by one particular application?

 

Also, what kinds of things might prevent a truly clean installation? I know last time I disconnected from the net and turned off the AV, but I'm trying to remember, it might even have popped up some error back then but plodded along anyway.

 

Thanks for replying.

You may speculate until the cows come home but until you do the Clean Install your just spinning your wheels.

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You may speculate until the cows come home but until you do the Clean Install your just spinning your wheels.

That may be so, but if I do a clean install and repeat an action that caused the problem, or run into the same software errors every time I reinstall, I may be doing clean installs till the cows come home too ;)

 

Will give it a try and see what happens.

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