mohchabi Posted November 16, 2009 Report Share Posted November 16, 2009 Hello, Today I have downloaded DVDit Pro HD upgrade, and when I want to install it (double click) in my computer (windows), I have a message: "Windows cannot open this file: File: DVDitProHDv.4_ To open this file, Windows needs to know what program created it...... What do you want to do? -Use the web service to find the appropriate program -Select the program from a list" I sent a message to Support home and I am waiting. I would like to know If someone have had the same problem and how did he resolve it. In advance, Thank you. Chabi Link to comment Share on other sites More sharing options...
malatekid Posted November 17, 2009 Report Share Posted November 17, 2009 I think it would be wise to finish the project first. Link to comment Share on other sites More sharing options...
mohchabi Posted November 17, 2009 Author Report Share Posted November 17, 2009 Hello! Thank you very much for your support malatekid. I think you are right and I am going to wait before installing my upgrade. Chabi Link to comment Share on other sites More sharing options...
malatekid Posted November 16, 2009 Report Share Posted November 16, 2009 What Operating System do you have? The website ad for this product indicates XP or Vista as the required OS. Link to comment Share on other sites More sharing options...
mohchabi Posted November 16, 2009 Author Report Share Posted November 16, 2009 What Operating System do you have? The website ad for this product indicates XP or Vista as the required OS. Win XP Sp3. Thanks! Link to comment Share on other sites More sharing options...
malatekid Posted November 16, 2009 Report Share Posted November 16, 2009 You quoted the file name as "DVDitProHDv.4_". Is there a last part to the name, like exe or zip? I don't have access to my DVDit Pro HD file right now but it is maybe a comprressed file that you need to extract. If it is so, then you need a software or utility to extract the file (utility such as Winrar or Winzip). Link to comment Share on other sites More sharing options...
mohchabi Posted November 16, 2009 Author Report Share Posted November 16, 2009 You quoted the file name as "DVDitProHDv.4_". Is there a last part to the name, like exe or zip? I don't have access to my DVDit Pro HD file right now but it is maybe a comprressed file that you need to extract. If it is so, then you need a software or utility to extract the file (utility such as Winrar or Winzip). It's okay now. The customer service helped me. I think it's because I used Firefox to download my file and I had a strange file "Unknown file". With "internet explorer" I can download the good file, but I must wait 3 hours to download 125MB. I will try at home, tonight again. All of you, thank you for your help. I'll let you know about my download, tomorrow. Chabi Link to comment Share on other sites More sharing options...
malatekid Posted November 16, 2009 Report Share Posted November 16, 2009 Good to know you heard from customer support. The download file size of 125 MB seems to be a small size for a full download of a huge program like Dvdit Pro. The update online is a patch which is 1.25MB. Can you please post the link that you are using? Link to comment Share on other sites More sharing options...
mohchabi Posted November 16, 2009 Author Report Share Posted November 16, 2009 Good to know you heard from customer support. The download file size of 125 MB seems to be a small size for a full download of a huge program like Dvdit Pro. The update online is a patch which is 1.25MB. Can you please post the link that you are using? Finally, at home,I have downloaded my upgrade (from Internet explorer, and not Mozilla Firefox???) in 3 or 4 minutes. I have just one question: Should I update my older version now without finishing my current projects, or wait ? Chabi. Link to comment Share on other sites More sharing options...
Question
mohchabi
Today I have downloaded DVDit Pro HD upgrade, and when I want to install it (double click) in my computer (windows), I have a message:
"Windows cannot open this file:
File: DVDitProHDv.4_
To open this file, Windows needs to know what program created it......
What do you want to do?
-Use the web service to find the appropriate program
-Select the program from a list"
I sent a message to Support home and I am waiting.
I would like to know If someone have had the same problem and how did he resolve it.
In advance, Thank you.
Chabi
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