Roxio 2010 Pro keeps crashing

[Specialksl]

I have Windows 7 Professional. I purchased 2010 Pro so I could burn to my BluRay player ( LG GGW-H20L). I choose to create a BluRay and created my disk using the menus. It starts the encoding process and goes through 4 of the 10 movies I am trying to burn and then it crashes and reboots my computer. I had this same problem with XP before I upgraded to 7. I am very frustrated with this program. Please help.

[grandpabruce]

I have Windows 7 Professional. I purchased 2010 Pro so I could burn to my BluRay player ( LG GGW-H20L). I choose to create a BluRay and created my disk using the menus. It starts the encoding process and goes through 4 of the 10 movies I am trying to burn and then it crashes and reboots my computer. I had this same problem with XP before I upgraded to 7. I am very frustrated with this program. Please help.

 

If you had the problem with XP, then upgrading to a new OS isn't going to help. You have a hardware problem, with your computer. Bad RAM, power supply (PSU), or heatsink/fan, are 3 possibilities that could cause that rebooting.

 

[bimicher]

I have Windows 7 Professional. I purchased 2010 Pro so I could burn to my BluRay player ( LG GGW-H20L). I choose to create a BluRay and created my disk using the menus. It starts the encoding process and goes through 4 of the 10 movies I am trying to burn and then it crashes and reboots my computer. I had this same problem with XP before I upgraded to 7. I am very frustrated with this program. Please help.

 

 

Why not burn to an iso image file or a folder set first? That will tell you if the problem is with the burning to disc or something in your project.

Do you get any message at all before it reboots?