Install Problem

[djhouk]

I purchased Creator 2010 today from the website. I downloaded both the main program and the content executables. When I execute the first one, it unzips the files (the progress bar continues to the end) and then a second "Windows XP Setup" window appears with the message "Please go to the Control Panel to install and configure system components". When I hit "OK", both windows disappear and nothing else happens. I spoke to support, who suggested the download was corrupt. I re-downloaded, but have the same problem. Help!

[firenhancer]

Verify if your system meets the requirement including OS here

[djhouk]

Yes, I meet the requirements. I'm not sure if SP3 has been installed. Is there an easy way to check?

[malatekid]

Click Start and right click My Computer. Choose Properties. The General tab shows the Service Pack if installed. Does it say Service Pack 3?

[djhouk]

Click Start and right click My Computer. Choose Properties. The General tab shows the Service Pack if installed. Does it say Service Pack 3?

 

Yes, SP3 is installed - so, my machine meets the system requirements.

[Sonic Boom]

Try extracting the .exe using winzip or winrar and running from there.

[firenhancer]

Yes, SP3 is installed - so, my machine meets the system requirements.

 

Found some interesting info here. See if that applies in your case.