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Convert .tivo files to iphone or mpeg2 file, or...




I've opened a ticket with support on this incident, hopefully someone else has already solved it.


I'm running RoxioCreator 2010 on a Win7 box with 1TB drive, 600GB free space, 8GB RAM, QuadCore 2 duo, ATI Radeon HD 4850


I've got a .tivo file I pulled from my tivo with the tivo desktop app.


It transferred and plays fine, however I want to use it on my iphone/ipod, etc.


Selected the video to convert, select iphone, click start...

It gets about 27% done, then CRASH


Problem signature:

Problem Event Name: APPCRASH

Application Name: VideoConvert12.exe

Application Version:

Application Timestamp: 4abc8687

Fault Module Name: sonic765mp4mux.ax

Fault Module Version:

Fault Module Timestamp: 4a5330e0

Exception Code: c0000005

Exception Offset: 0000983f

OS Version: 6.1.7600.

Locale ID: 1033

Additional Information 1: 9635

Additional Information 2: 963555575b712e6fdc6ebe719663dbb4

Additional Information 3: adf0

Additional Information 4: adf057d93f39dc4e98b01595c8c95693



I've also tried to convert to a Video File... many different formats, and it quickly finishes and leaves me with a ZERO KILOBYTE FILE!

Also tried to Burn to DVD and it CRASHES AS WELL


Has this worked for anybody?


Also tried doing all of the above on the Mac Side with Toast 10, and it crashes as well.




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