The software works just fine and so does the install. There is obviously something screwy with your system.
BTW, this is not Roxio but just a users forum
Interesting that as a user's forum, you would block comments from users. This will be my last entry, so you needn't worry about censoring the content.
Well, I did stick with the install long enough to try several suggestions made by Roxio support. One addressed the concern that i had a bad drive.I copied the entire CD over to a local folder and ran the install from that location (yes, I had the USB plugged in first). The install ran to completion, and upon restarting my laptop, I found my graphics card (ATI Radeon HD 3200) had been disabled. It took a while to recover from this, after which time I still could not get Roxio services to start correctly.
By the way, the system is an out of the box HP Laptop running XP Pro (sp3). "Screwy" - nice opinion, but not so in fact.
Long story short, the product was returned and I purchased Honestech VHSto DVD 4.0 Deluxe. It installed with no issues, and is working just fine. Have fun discussing the merits (or lack of them) of being a Roxio customer.
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Dmore
Interesting that as a user's forum, you would block comments from users. This will be my last entry, so you needn't worry about censoring the content.
Well, I did stick with the install long enough to try several suggestions made by Roxio support. One addressed the concern that i had a bad drive.I copied the entire CD over to a local folder and ran the install from that location (yes, I had the USB plugged in first). The install ran to completion, and upon restarting my laptop, I found my graphics card (ATI Radeon HD 3200) had been disabled. It took a while to recover from this, after which time I still could not get Roxio services to start correctly.
By the way, the system is an out of the box HP Laptop running XP Pro (sp3). "Screwy" - nice opinion, but not so in fact.
Long story short, the product was returned and I purchased Honestech VHSto DVD 4.0 Deluxe. It installed with no issues, and is working just fine. Have fun discussing the merits (or lack of them) of being a Roxio customer.
Dr. D. Moreau
Software Engineer
Hewlett-Packard Co
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