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Roxio won't open


rjsmith99
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My Roxio 2010 quit working. When I click on the Roxio Creator 2010 icon, I get the following message with the details.

I found a clean uninstall instructions and will try that. If anyone has any other suggestions I would really appreciate it.

 

 

Roxio Creator has stopped working

check online for a solution

or close the program.

 

Details are as follows:

 

Problem signature:

Problem Event Name: APPCRASH

Application Name: RoxioCentralFx.exe

Application Version: 5.0.0.0

Application Timestamp: 4aaf20b8

Fault Module Name: StackHash_27f2

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Code: c0000005

Exception Offset: 0001137b

OS Version: 6.0.6002.2.2.0.768.3

Locale ID: 1033

Additional Information 1: 27f2

Additional Information 2: 325055436168101a578479ab72a66d1a

Additional Information 3: 21e2

Additional Information 4: c8b0deb27397de66dbbb0cb7ca788765

 

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