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Cannot install SP2


richy rich
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mine says exactly the same !

 

when i try to download service pack 2 for roxio its says that the software not found and i need to reinstall !

 

i have done this twice now and its still the same.

 

i am going insane.

 

i have contacted many members , but to no avail. thanks people for the suggestions.

 

im still having the same problem.

 

i CANNOT capture anything.

 

one screen reads no signal , another reads greyed out capture now box.

 

i have tryed changing the composite and device options . . . .heck i even played around with pal , ntsc and secam settings and back again.

 

i dont have a back USB port like some one suggested, i have three but there is no difference no matter which one i use

 

i also do not have any kind of device attached. like someone else kindly mentioned.

 

but STILL cant get this bloody thing to work.

 

i dont want to pay 1 pound a minute ! to get something to work , that should work anyway !

 

i have launched a request with roxios tech support ( been waiting a week now ! ) ,

 

this has to be the WORST product i have brought yet ! unless someone can point me in the direction of a service pack/product to make this work ! - although i DO NOT want to pay out for something that should ultimately work . i would be more than greatful.

 

just was STILL wondering if ANYONE can help !

 

please im desperate !

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mine says exactly the same !

 

when i try to download service pack 2 for roxio its says that the software not found and i need to reinstall !

 

i have done this twice now and its still the same.

 

i am going insane.

 

A needed clarification, here. You were trying to install SP2, not download it. You already dowloaded it, from Roxio's server.

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i will answer both of you thanks for the responses.

 

version is : 1.2.198;5.0.0.0 . . . . . not sure which it is - you ?

 

 

i am trying to install sp2 not download - then it says once i have donwloaded it , " software not found "

 

i am using windows xp , i believe it is service pack 3 , but am not sure . . . . . would this make a difference ?

 

 

please help me lol

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i will answer both of you thanks for the responses.

 

version is : 1.2.198;5.0.0.0 . . . . . not sure which it is - you ?

 

 

i am trying to install sp2 not download - then it says once i have donwloaded it , " software not found "

 

i am using windows xp , i believe it is service pack 3 , but am not sure . . . . . would this make a difference ?

 

 

please help me lol

 

Do you show this in 'Help About This Software'??

 

post-97-1258824960.jpg

 

cd

 

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no i do not see this.

 

i see the numbers mentioned b4 !

 

any other suggestions

 

It looks like you have some newer version of the software, that none of us have seen. SP2 may not be needed.

 

How are you connected, from your VCR, to the USB device? Are you using a SCART adapter? Some don't work.

 

James Hardin posted a link to one that is known to work. Here is the link:

 

http://www.amazon.co.uk/Hama-Phono-SCART-S...9242&sr=8-1

Edited by grandpabruce
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It looks like you have some newer version of the software, that none of us have seen. SP2 may not be needed.

 

How are you connected, from your VCR, to the USB device? Are you using a SCART adapter? Some don't work.

 

James Hardin posted a link to one that is known to work. Here is the link:

 

http://www.amazon.co.uk/Hama-Phono-SCART-S...9242&sr=8-1

i have jus purchased this scart cable .

 

will let you all know how it goes when it arrives !

 

thanks all for help . . . really is needed

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