DVDit Pro 6.3 Startup problems

[sunjunkiefla]

DVDit Pro 6, WinXP SP3, Windows Media Player 9, DirectX Latest

 

Software loaded without an error. I reboot and try to launch the application. The splash screen appears briefly but then disappears. Application doesn't launch, no error on screen, no error in the Event Viewer.

 

Help!

 

Thanks,

 

Rick

[jaredx2]

Finally got the problem by writing to support. One of the tech support sent an email outlining a total clean install that included running a download from Microsoft call uninstaller for XP. That along with deleting all the references to the program in the regristry solved the problem. They also had me turn off all anti virus and firewalls on startup and suspend startup programs using MSCONFIG.

 

 

Could you post the info here as I have the same problem!

[sunjunkiefla]

Finally got the problem by writing to support. One of the tech support sent an email outlining a total clean install that included running a download from Microsoft call uninstaller for XP. That along with deleting all the references to the program in the regristry solved the problem. They also had me turn off all anti virus and firewalls on startup and suspend startup programs using MSCONFIG.

 

 

[Pedro Romero]

Sunjunkiefla solved your problem:

 

1. Uninstall the program with the "Revo Uninstaller" and delete ALL.

2. Open the "Run" and type "regedit" and hit enter.

3. Select the folder "HKEY_CLASSES_ROOT"

4. Click "Edit / Find" enter and search "roxio".

* Delete ALL the keys found.

* Make another search for "sonic" and delete ALL keys.

5. do the same searches in ALL registry folders:

HKEY_CURRENT_USER

HKEY_LOCAL_MACHINE

HKEY_USERS

HKEY_CURRENT_CONFIG

6. Restart and Install DVDit

[Pedro Romero]

DVDit loaded without an error. The splash screen appears briefly but then disappears. Application doesn't launch, no error on screen, no error in the Event Viewer. This is the solution:

 

1. Uninstall the program with the "Revo Uninstaller" and delete ALL.
2. Open the "Run" and type "regedit" and hit enter.
3. Select the folder "HKEY_CLASSES_ROOT"
4. Click "Edit / Find" enter and search "roxio" and delete ALL the keys found.
* Make another search for "sonic" and delete ALL keys found.
5. Do the same searches in ALL registry folders:
HKEY_CURRENT_USER
HKEY_LOCAL_MACHINE
HKEY_USERS
HKEY_CURRENT_CONFIG
6. Restart and Install DVDit