When I bought my Roxio VHS to DVD, it didn't work as explained in the user instructions. I thought that there might be a memory issue, so I added more memory to my computer. When I follow the getting started guide to "Create a DVD", it goes fine up until step 10. With the tape running, the "Capture Now" button is grey and won't activate and the viewing screen remains black. Does anyone have any ideas on what the problem might be?
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rlc
When I bought my Roxio VHS to DVD, it didn't work as explained in the user instructions. I thought that there might be a memory issue, so I added more memory to my computer. When I follow the getting started guide to "Create a DVD", it goes fine up until step 10. With the tape running, the "Capture Now" button is grey and won't activate and the viewing screen remains black. Does anyone have any ideas on what the problem might be?
rlc
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