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VideoWave 8 has encountered a problem and needs to close. We are sorry for the inconvenience.


pam_mortensen

Question

As many of you know I have been experiencing one problem after another with this program. My latest is when working in VideoWave8, if I switch from storyline to timeline I get this:

 

"VideoWave 8 has encountered a problem and needs to close. We are sorry for the inconvenience."

 

Error signature is : AppName:videowave8.exe AppVer: 8.5.0.0 ModName: sbdview.dll ModVer: 8.0.5.58 Offset: 0008473f

 

Any ideas?

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I am not sure why it isn't wanting to use quicktime video, however, you could have converted them and then put them into v8 and it should have worked. I know it is an additional step, but I think v8 is worth it. There are other programs there that have a problem with quicktime also. I believe it is Adobe Premiere Pro that has a problem with them. One of my cameras makes the .mov format so I know where you are coming from, however, I like the Roxio programs well enough to work around it. Many of the programs out there won't let you mix video and stills within one movie, and I do that a lot. Sorry to hear you uninstalled v8 before letting more people on there help you. Good luck in the future.

 

Yes there are other programs that have problems with Quicktime, that is why I switched to Roxio. I have converted my .mov files in the past and found the quality suffered. I am looking at Sony's Visual Creation Studio ProSVCSP6000. Do you know anyone that has experience with this program? I figure the biggest problem I am having is my Sony Camera, so...if you can't beat um, join um.

 

Thank you so much for your help. Unfortunately I have had a couple of major issues that no one has been able to figure out and Roxio's Customer Service is worthless.

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Sorry you have had this problem, I tried my quicktime files and didn't have a problem. I think if you converted the files to DV AVI files you wouldn't see any loss of quality. Good luck with whatever you decide to do. Sorry I couldn't help you. :)

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Are you having trouble with both video and audio or just audio? Did your camera come with any software that would allow you to work with the mov files? Mine came with a mov editor but it will only save to the same mov format; perhaps others might allow a different format..

 

Yes there are other programs that have problems with Quicktime, that is why I switched to Roxio. I have converted my .mov files in the past and found the quality suffered. I am looking at Sony's Visual Creation Studio ProSVCSP6000. Do you know anyone that has experience with this program? I figure the biggest problem I am having is my Sony Camera, so...if you can't beat um, join um.

Thank you so much for your help. Unfortunately I have had a couple of major issues that no one has been able to figure out and Roxio's Customer Service is worthless.

 

As many of you know I have been experiencing one problem after another with this program. My latest is when working in VideoWave8, if I switch from storyline to timeline I get this:"VideoWave 8 has encountered a problem and needs to close. We are sorry for the inconvenience."Error signature is : AppName:videowave8.exe AppVer: 8.5.0.0 ModName: sbdview.dll ModVer: 8.0.5.58 Offset: 0008473f

Any ideas?

 

I saw this type of behavior when I tried to edit a V7/7.5 project in V8. Is that what you are doing? The programs handle transitions completely differently so you will get that when you try to go to the timeline. If this is a major problem for you, do your editing in V7/7.5 or, as a last resort and if you don't have a lot of edits, render that file to an mpg2 file and edit that. It can be done but it is not easy. I had to remove one image from a V7 project because it was duplicated and had to add a different one (with transitions).

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I learned early on that you can't switch back and forth between v7 and v8 unless you don't put in the transitions until the very last. I personally haven't had problems with .mov files, however, I had suggested that she output them to meg2 or DV AVI, which, is pretty simple then add them to v8. I think if you use DV AVI there is less chance for out of sync problems if you do any editing. It would be great if it was the switching from v7 because that would be easily fixed , however, v7 or 7.5 wasn't mentioned.

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I learned early on that you can't switch back and forth between v7 and v8 unless you don't put in the transitions until the very last. I personally haven't had problems with .mov files, however, I had suggested that she output them to meg2 or DV AVI, which, is pretty simple then add them to v8. I think if you use DV AVI there is less chance for out of sync problems if you do any editing. It would be great if it was the switching from v7 because that would be easily fixed , however, v7 or 7.5 wasn't mentioned.

 

It isn't only transitions. You can't take a production with music from version 7.5 to version 8, either. What was fit audio and video in 7.5 just won't work in version 8.

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It isn't only transitions. You can't take a production with music from version 7.5 to version 8, either. What was fit audio and video in 7.5 just won't work in version 8.

 

Good to know, I hadn't tried that, I think the one I tried was before I added the audio. :)

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It sounds to me that there is something in the project that videowave doesn't like. Is this a slideshow or a video project? Let us know the steps you took before trying to go to timeline. Are there multiple video clips, did you add transitions etc. What are the spec's of your computer.

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It sounds to me that there is something in the project that videowave doesn't like. Is this a slideshow or a video project? Let us know the steps you took before trying to go to timeline. Are there multiple video clips, did you add transitions etc. What are the spec's of your computer.

I think I figured it out. I have photos and two different video file types. I have given up on using EMC8 for now. I have taken it off my computer and put VideoWave 7 Pro back on so I can work on my Quicktime videos. I am still so confused that VW7 can recognize that I have Quicktime installed but EMC8 can't.

 

For now, I am going to finish the projects I have in VW7 and I think I am going to look at another program for my 16:9 format videos.

 

Thank you for your help.

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I am not sure why it isn't wanting to use quicktime video, however, you could have converted them and then put them into v8 and it should have worked. I know it is an additional step, but I think v8 is worth it. There are other programs there that have a problem with quicktime also. I believe it is Adobe Premiere Pro that has a problem with them. One of my cameras makes the .mov format so I know where you are coming from, however, I like the Roxio programs well enough to work around it. Many of the programs out there won't let you mix video and stills within one movie, and I do that a lot. Sorry to hear you uninstalled v8 before letting more people on there help you. Good luck in the future.

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