Upgrade procedures from Toast 10.0 to 10.0.4

[Mike Gouzie]

Newbie to Roxio Toast. I have installed successfully version 10.0, have burned a short BluRay video onto a standard DVD,..... but have been unable to get it to play on PlayStation 3. I thought I better upgrade to the newer version and see if the problem would be solved. Instead things have gotten worse.

 

Anyone able to point me to some detailed procedures for upgrading to 10.0.4 ?

 

After having removed Toast 10 from my Applications folder, as recommended by the message to either rename or remove contents of the Toast 10.0 file, I downloaded and installed the "DMG" file, and thought installation went successfully. I went back and reloaded the CD and reinstalled the BluRay plugin.

 

I then launched Toast version 10.0.4, get the Loading pane, I can select different functions, but when I drag a movie file into the BluRay pane or the DVD pane, and it proceeds to "reading files" process, and within a minute or so, Toast 10 suddenly quits and screen issues a message asking if I want to report the action to Apple.

 

I have done this twice, with similar results, and have reinstalled 10.0 from purchased CD; 10.0 seems to work fine and allows me to load video clips and complete a burned BluRay DVD, which I have as yet not seen playback on a Playstation.

 

I suspect that more has to be done to completely remove the initial installation, before one can initiate the upgrade, that is more than trashing the Toast 10 Titanium installation folder. There must be other "things" scattered through the system that must also be trashed? Is there a Toast 10 Uninstaller that must be used?

 

Help!.....this is crazy; there must be someone out there who had similar problems? I wish Roxio had sent me a CD with the 10.0.4 version already on it !

 

Thanks in Advance,

Mike

[ComPH]

You basically download the update, uncompress it and drag the application into your applications folder. Do not remove the original. One word of caution, most of us have a problem with burning blu-ray (avchd) on standard dvd with 10.0.4. You may want to try it with the original version you have. The procedure is described half way down this thread: http://forums.support.roxio.com/index.php?...c=49204&hl= . If I were you I would not replace the original version of Toast 10, just rename it, and do the upgrade. You will then have both version and can run either one. Delete the original version only when you are really happy with the upgrade, that is my advice.

[tsantee]

Trash the Toast plist and prefs files in your User>Library>Preferences folder to see if this fixes the problem. You didn't need to re-install the Blu-Ray plugin as part of your update, but I'm sure it did not harm to do so.