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Problem burning DVD-R



Using MyDVD in Creator 2010 I sucessfully burned two separate projects to DVD+RW and DVD-RW. I then tried to burn the projects

to DVD-R. I received error code #80004003 "failed to start the image writing operation, error while burning image, error while aborting". This happened at the end of the burging process.


I then was successful in copying the DVD RW's to DVD-R disks using the Disk Copy feature of Creator 2010. Roxio support thinks I need a firmware update on my optic drive. Dell says it will burn DVD RW, +R, -R. Is it possible I can sucessfully copy to a DVD-R but not be able to burn a project (from MyDVD) if I have a firmware deficiency/problem (regarding DVD-R) with the optic drive?



Dell Vostro 220, Intel 2 Duo E8600 3.33GHz 6M cache, 4GB DDR2 800MHz, ATA serial 7200 RPM hard drive, Intel GMA X4500HD video card, Optiarc 16X +-RW AD-7230 optical drive, Windows 7 Home Premium 32 bit

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Have you tried another burn program to burn a DVD-R? Have you tried to burn to a +R?


Be sure to use quality media. Don use cheap stuff. Try Verbatim.


Is your CD/DVD drive up-to-date with the current firmware level?


Try Imageburn if all else fails. You can find it for free on Goggle.

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Yes, try the Dell web site for firmware updates.

I'm going to try a burn to DVD-R using Windows DVD Maker and see what happens. I guess I blew by your intial suggestion of burning DVD-R using a different software. Wonderful suggestion. I'm thinking it actually is a firmware issue. thanks for your input and time.

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