Lesco Posted December 12, 2009 Report Share Posted December 12, 2009 (edited) Under Video-Movies Only options are PLay movie And Buy or rent. No option for edit video, create video Screen ShotDid a clean install 6 times . uploaded appplication before content and still no resolution. help!!! Edited December 12, 2009 by Lesco Quote Link to comment Share on other sites More sharing options...
0 malatekid Posted December 12, 2009 Report Share Posted December 12, 2009 Was the program pre-installed with a new computer, or came as a bundled software with an optical (burner) drive? Quote Link to comment Share on other sites More sharing options...
0 Lesco Posted December 13, 2009 Author Report Share Posted December 13, 2009 Was the program pre-installed with a new computer, or came as a bundled software with an optical (burner) drive? Uploaded bundled software through roxio website Quote Link to comment Share on other sites More sharing options...
0 grandpabruce Posted December 13, 2009 Report Share Posted December 13, 2009 Uploaded bundled software through roxio website You DOWNLOADED from the Roxio site. You did not upload, which means you would have sent files, from your computer, to the Roxio website. Anyway, follow the clean install, for whichever OS you have, in the following link. And, print it out, and don't skip any steps. http://forums.support.roxio.com/index.php?showtopic=41967 Quote Link to comment Share on other sites More sharing options...
0 Lesco Posted December 13, 2009 Author Report Share Posted December 13, 2009 You DOWNLOADED from the Roxio site. You did not upload, which means you would have sent files, from your computer, to the Roxio website. Anyway, follow the clean install, for whichever OS you have, in the following link. And, print it out, and don't skip any steps. http://forums.support.roxio.com/index.php?showtopic=41967 Sorry Downloaded. i Completed the Clean install again same results Quote Link to comment Share on other sites More sharing options...
0 malatekid Posted December 13, 2009 Report Share Posted December 13, 2009 (edited) From the page you showed in your snapshot, select Help->About this Software. What version and build does it show? See my snapshot below. Do not include or post the serial number. Also what are your computer's OS and video graphics card? Edited December 13, 2009 by malatekid Quote Link to comment Share on other sites More sharing options...
0 Lesco Posted December 15, 2009 Author Report Share Posted December 15, 2009 Build: 131b93a, R03; 500b22A, R03 Version: 1.8.3489.2383 Quote Link to comment Share on other sites More sharing options...
0 bimicher Posted December 15, 2009 Report Share Posted December 15, 2009 (edited) Build: 131b93a, R03; 500b22A, R03 Version: 1.8.3489.2383 What is the version number? The one you quoted is not the correct one. The # is above the Build you quoted. Have you updated via the SP1 patch? Please list the 2 lines under the Roxio Creator 2010 line BTW, I assume the "131B93A" you posted is a type since it should be "121B93A" Edited December 15, 2009 by myguggi Quote Link to comment Share on other sites More sharing options...
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Lesco
Under Video-Movies Only options are PLay movie And Buy or rent. No option for edit video, create video Screen ShotDid a clean install 6 times . uploaded appplication before content and still no resolution. help!!!
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