copy and convert crashes

[DChase5588]

when I hit the options tab in copy and convert module and then hit ok the systems goes back to the home page instead of the copy and convert page. I have reinstalled multiple times, running vista 32 bit system on creator 2010 pro. If I do not hit the option tab the system converts the files with no problems, I have easy creator 2009 and it works fine, Help

[DChase5588]

With VISTA I get the following error message:

 

"Video Copy and Convert has stopped working"

 

Launch Video Copy and Convert

click on Options

click on Format tab

click on OK ---- poof on my system

 

I have the same issue, running windows vista 32 bit system with creator 2010 pro, hit the option button and then ok and it takes me back to the home screen, did you resolve your issue

[bimicher]

I have the same issue, running windows vista 32 bit system with creator 2010 pro, hit the option button and then ok and it takes me back to the home screen, did you resolve your issue

 

YOu do not have the same issue since your system does not crash

 

Have you installed SP1 for C2010?

[DChase5588]

YOu do not have the same issue since your system does not crash

 

Have you installed SP1 for C2010?

your correct the system does not crash, yes I have installed SP1 and have done a complete clean install as well