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Missing backup files ?



Upon trying to restore some of our files we found that our .exe files were missing or never backed up. This is a critical failure in our opinion, especially when the user is never warned. The user thinks that all their files are properly backed up only to find, following a catastrope, that they cannot restore critical files. This particular behavior has already alienated us from Windows Vista Backup, Norton 360 Backup, and other similar applications that exclude files and do not allow the user to change the behavior. :angry:


We have many small applications legally downloaded as executable utilities for cameras, musical instruments, computer hardware/software upgrades, computer peripherals, audio-video equipment, etcetera. It is unacceptable to find that all of these valuable files are missing without warning. Does the backup program exclude .exe or other program files? If so, how do we disable this setting so that we can backup and restore all our files properly?

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Please allow us to respond to our own concern - perhaps it will encourage others. We appear to have found our missing executable file which, according to the restore index, was backed up properly (shame on us :angry2: ). From this we assume we can restore the desire file. That is extremely good news. :rolleyes:


Forgive us for a misguided perception, but hope this will alert users to the fact there are very popular backup programs that do not backup all their files. We compliment Roxio for having the orsight to allow the user to backup up all their files, including executable applications. This will enhance their product over the others mentioned in the original post that unexpectedly hamper users with missing files when restoring.

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