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online download of creator 2010


sfuller

Question

I purchased creator 2010 online and was able to download the content but after about 2 hours of the roxio 2010 it timed out, so i tried to download it again and it would not come up. So i clicked on the download button several times and now it tells me that i exceeded my 5 downloads and it locked me out from downloading what I have already paid for!!!!

How do I download this program again?

 

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I purchased creator 2010 online and was able to download the content but after about 2 hours of the roxio 2010 it timed out, so i tried to download it again and it would not come up. So i clicked on the download button several times and now it tells me that i exceeded my 5 downloads and it locked me out from downloading what I have already paid for!!!!

How do I download this program again?

 

Hi Sfuller -

 

Call Digital River at 1 800 656 5443.

 

They handle all the web store questions. They can help you get a re-download after probably doing a bit of troubleshooting on what's blocking the download.

 

Jon

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