gtelke Posted December 19, 2009 Report Share Posted December 19, 2009 Dell installed Roxio easy cd and dvd 10.3...windows 7 Insert xd card but will not recognize pics on them. Any help appreciated. Should not have to transfer to computer. I have used an old roxio program in XP and never ha this problem on my old computer. Help! Link to comment Share on other sites More sharing options...
Jim_Hardin Posted December 19, 2009 Report Share Posted December 19, 2009 You will have to take this up with Dell. You have a cut down Dell OEM and 110% Support comes from Dell, not Roxio. I did see the Dell 10.2 version and called it the empty box for its' lack of features No idea what is in the 10.3 but I would not expect much more... I don't really know what you expect Roxio to do with your XD card that isn't already built into the OS? Link to comment Share on other sites More sharing options...
sknis Posted December 19, 2009 Report Share Posted December 19, 2009 You might want to try this before calling Dell. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted December 19, 2009 Report Share Posted December 19, 2009 You might want to try this before calling Dell. ??? There is no Video or Photo program within the 10.2. See my pinned post at the top to see just how empty that box really is Correction - OP has 10.3 which is the Win7 version of the Dell OEM and came out long AFTER the patch... Link to comment Share on other sites More sharing options...
malatekid Posted December 20, 2009 Report Share Posted December 20, 2009 Dell installed Roxio easy cd and dvd 10.3...windows 7 Insert xd card but will not recognize pics on them. Any help appreciated. Should not have to transfer to computer. I have used an old roxio program in XP and never ha this problem on my old computer. Help! Can your OS see the pictures themselves using its native file browser? If not maybe there is a problem with the xd card or your card reader? I don't know what it is called in Win7, but the Windows Explorer in Win XP can see my pictures in the xd card. I have an Olympus digital camera. Link to comment Share on other sites More sharing options...
sknis Posted December 20, 2009 Report Share Posted December 20, 2009 I apologize for interupting with that hot fix. I did not see the date and the version number. Once confirming suggestion. Dell has a pretty good users group. You may find some help there. For instance, here are some threads on Roxio software burning issues Just one more thing. What is the format of the images on the cards. If they are "raw" or a different special format, then the program may not see them. you'll have to check your dosumentation. The retail version of EMC 10 supports these formats "Image: JPG, PNG, TIFF, BMP, GIF" Link to comment Share on other sites More sharing options...
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gtelke
Dell installed Roxio easy cd and dvd 10.3...windows 7
Insert xd card but will not recognize pics on them.
Any help appreciated. Should not have to transfer to computer.
I have used an old roxio program in XP and never ha this problem on my old computer. Help!
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