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Unspecified Error [0x13730301]

haroldraby

Asked by haroldraby,

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haroldraby Rookie

haroldraby

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Hi; Thanks for any help you can give. My Roxio Creator 2010 S.E. has quit burning movies and DVD data disc's.

I am using a Sony VGC-RA710G With a 3.2 GB processor and 1.5GB of memory and two 250 GB Hard drives. I have Windows Media Center. It is about 4 years old and I keep all of the software updated. The primary H/D is only 2 years old and is the DVD drive in question. The primary H/D is where I keep my programs, my secondary H/D is where I keep my projects. After this problem developed I updated the drivers and firmware for the DVD drive which is an HL-DT-ST-DVD-ROM GDR8162B.

I burn movies from my hard drive about twice a week. I set up the session by a defrag of all H/D's and a reboot. I reboot between burns. I do all of this to lower the failure rate. I only use Sony and Verbatum DVD+R disc's. I have used only Roxio programs with this computer, I had Roxio EMC 9 Suite but it went south (earlier post) so I bought Roxio Creator 2010 S.E. at Costco and installed it a month or so ago and have had no problems until now. I have used all of the options on the Roxio website and cannot fix the problem.

I burned a movie using the 'copy and convert video' feature and started to burn another and it shut off with an error as follows-

 

Unspecified Error [0x13730301]

 

 

 

Power calibration area error - Medium error."[03/73/03]

Sense Key = 0x03

ASC = 0x73

ASCQ = 0x03

ULONG: Error Number = 13730301

STRING: Error String = Power Calibration area error - Medium error

 

I can not remember all of the things I did that day but I could not get it to work. I began again the next day as if nothing had happened and it burned one disc and quit and has not worked again. Again, I updated all of my stuff at Microsoft, Windows, Sony, and Roxio.

When I try to burn a data disc I get an error at the beginning of the burn and it shuts off. The error code is - Px.dll: 4.18.16.0

I can and have burned audio and MP3 CDs without problems. I only use those 4 features on my Roxio Creator 2010 S.E. I am not a computer expert, just an old man playing and my toy is broken, can one of you guys help? Thanks, Harold

 

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sknis Digital Guru

sknis

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Hi; Thanks for any help you can give. My Roxio Creator 2010 S.E. has quit burning movies and DVD data disc's.

I am using a Sony VGC-RA710G With a 3.2 GB processor and 1.5GB of memory and two 250 GB Hard drives. I have Windows Media Center. It is about 4 years old and I keep all of the software updated. The primary H/D is only 2 years old and is the DVD drive in question. The primary H/D is where I keep my programs, my secondary H/D is where I keep my projects. After this problem developed I updated the drivers and firmware for the DVD drive which is an HL-DT-ST-DVD-ROM GDR8162B.

I burn movies from my hard drive about twice a week. I set up the session by a defrag of all H/D's and a reboot. I reboot between burns. I do all of this to lower the failure rate. I only use Sony and Verbatum DVD+R disc's. I have used only Roxio programs with this computer, I had Roxio EMC 9 Suite but it went south (earlier post) so I bought Roxio Creator 2010 S.E. at Costco and installed it a month or so ago and have had no problems until now. I have used all of the options on the Roxio website and cannot fix the problem.

I burned a movie using the 'copy and convert video' feature and started to burn another and it shut off with an error as follows-

 

Unspecified Error [0x13730301]

 

 

 

Power calibration area error - Medium error."[03/73/03]

Sense Key = 0x03

ASC = 0x73

ASCQ = 0x03

ULONG: Error Number = 13730301

STRING: Error String = Power Calibration area error - Medium error

 

I can not remember all of the things I did that day but I could not get it to work. I began again the next day as if nothing had happened and it burned one disc and quit and has not worked again. Again, I updated all of my stuff at Microsoft, Windows, Sony, and Roxio.

When I try to burn a data disc I get an error at the beginning of the burn and it shuts off. The error code is - Px.dll: 4.18.16.0

I can and have burned audio and MP3 CDs without problems. I only use those 4 features on my Roxio Creator 2010 S.E. I am not a computer expert, just an old man playing and my toy is broken, can one of you guys help? Thanks, Harold

 

You may have multiple issues. The burner may be going bad or the discs you are using are , shall we say, less than dog waste. What brand are they? Many people recommend that you do NOT use Memorex or Store Brands but suggest Verbatim or Taiyo Yuden (will be JVC when stocks are depleted).

 

Get some dry air in an aerosol can and blow out the dust in the burner. Be careful with your eyes, you never know what has crawled into the nice warm slot.

 

Update that px engine here. At the bottom of the link page there are some other possible fixes.

 

If nothing works after that, see if you can borrow an external USB connected burner and try to burn to that. If it burns, that may be a good indication that your burner is going bad. It will need to be replaced or, you may want to keep (or buy) that external burner. If you can replace the burner yourself, that is less expensive; if you would need some help, the external burner might be the way to go.

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haroldraby Rookie

haroldraby

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You may have multiple issues. The burner may be going bad or the discs you are using are , shall we say, less than dog waste. What brand are they? Many people recommend that you do NOT use Memorex or Store Brands but suggest Verbatim or Taiyo Yuden (will be JVC when stocks are depleted).

Get some dry air in an aerosol can and blow out the dust in the burner. Be careful with your eyes, you never know what has crawled into the nice warm slot.

Update that px engine here. At the bottom of the link page there are some other possible fixes.

If nothing works after that, see if you can borrow an external USB connected burner and try to burn to that. If it burns, that may be a good indication that your burner is going bad. It will need to be replaced or, you may want to keep (or buy) that external burner. If you can replace the burner yourself, that is less expensive; if you would need some help, the external burner might be the way to go.

I kinda hope it is the burner as I am sick of it not being anything else.
As I said I only use Sony and Verbatum DVD+R disc's.
I will clean out the drive again before I try another burn, I blew it out a few days ago but you never know.
I updated the px engine a few days ago but did it again just because.
I bought my daughter an external DVD/CD drive for her notebook, to bad it is already wrapped. I guess I will just have to wrap it again.
It will be tomorrow before I can get that external drive tested, thanks for the help. Harold

Minor point, but the LG GDR-8162B is incapable of burning anything… You must be using another burner for that.

It is either a media problem or a burner problem. Try a disc CD and DVD with a new good brand (Verbatim).

If they don't work, it is the drive and it needs replaced.

Hi; Thank you for the help. Sorry, the other drive is a 'Sony DVD RW DRU - 830A'.
Like I said, I only use Sony and Verbatum DVD+R disc's. My failure rate is much higher with the other brands and types I have tried(on sale).The operating guide that came with the drive I have and the computer says that I can burn +Rs and -Rs but I find that the +Rs work better. I also find that this computer is a lot like me, one thing at a time. I shut down all programs and windows while burning or the failure rate goes up. I also slow the burn speed down from 16x to 8x for the same reason. I love this old beast and would like to make it keep going for another year. Thanks again, Later, Harold.
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haroldraby Rookie

haroldraby

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Hey, Guys; That was it. I unwrapped my daughters Christmas present (a Pioneer DVR-XD08 burner) and plugged it in and it worked. I picked a movie that I put together for the kids and burned it at 2.4x, 4x, 6x, and 8x. It ran through all burns just fine, I will run them through the DVD player later but I think all is well. Thanks for leading the old guy out of the woods. If you will leave this thread open for a couple of days I'll go to Best Buy tomorrow and install the new burner tomorrow night. If you have a recommendation for a burner, let me know as I only know to buy one that fits in the slot and will work with my Sony. Thanks again guys, Harold

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Jim_Hardin Digital Guru

Jim_Hardin

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Hey, Guys; That was it. I unwrapped my daughters Christmas present (a Pioneer DVR-XD08 burner) and plugged it in and it worked. I picked a movie that I put together for the kids and burned it at 2.4x, 4x, 6x, and 8x. It ran through all burns just fine, I will run them through the DVD player later but I think all is well. Thanks for leading the old guy out of the woods. If you will leave this thread open for a couple of days I'll go to Best Buy tomorrow and install the new burner tomorrow night. If you have a recommendation for a burner, let me know as I only know to buy one that fits in the slot and will work with my Sony. Thanks again guys, Harold

Wow, that is a neat little external burner!

 

I don't think is makes much difference these days as there are only a few manufactures and they slap many different brand names on the front of the same product

 

They come in Full height (about 1 5/8") for almost all desktop PC's and 'Half Height' for laps (about 1/2").

 

Any other questions, you know where to ask!

 

Happy Holidays to you :D

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haroldraby Rookie

haroldraby

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I went and bought a Pioneer DVR-A18M burner today. I forgot I had 2 Drs. appointments so I didn't have time to install it. I don't trust the sales staff at Best Buy so I have to make sure it will work in my Sony before I tear up the package. Tomorrow, Harold

The new Pioneer is installed and works just fine. Thanks guys for your help. I used the Sony support chat help to check on the compatabilityu of the new drive. I have never used it (the chat room) before and it works well. Fast and to the point. Again, Thank you for your time and help, Harold.

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