Roxio creator 2010 pro install probs

[Dancedevil]

Hi, i purchased Roxio creator 2010 pro, but upon installing it goes so far then i get a error window which states "installation was interupted , please click on finish and try again later, operating system os Vista with Kapersky Antivirus and firewall.

Any help appreciated.

Edited December 22, 2009 by Dancedevil

[grandpabruce]

Disable your Kapersky, before you try to install.

[Dancedevil]

Thank you for your comment, i had followed some comments on another post,ie: uninstall the .net prog and also disabled it, so i tried installing Disk 2 first but no luck, then i disabled Kapersky and the installation went on . When it had finished and rebooted i double clicked on the desktop icon only to be greeted with "Roxio failed to run due to a problem and we will get back to you when a sollution is found", i was about to give up until i remembered i had to re-instal .net prog then enable it and woooooooooooooow it is up n running as from midnight. Many thanks to all concerned and i hope what i had to do helps others.

Many Thanks.

Dancedevil

Edited December 23, 2009 by Dancedevil

[grandpabruce]

Thank you for your comment, i had followed some comments on another post,ie: uninstall the .net prog and also disabled it, so i tried installing Disk 2 first but no luck, then i disabled Kapersky and the installation went on . When it had finished and rebooted i double clicked on the desktop icon only to be greeted with "Roxio failed to run due to a problem and we will get back to you when a sollution is found", i was about to give up until i remembered i had to re-instal .net prog then enable it and woooooooooooooow it is up n running as from midnight. Many thanks to all concerned and i hope what i had to do helps others.

Many Thanks.

Dancedevil

 

You are welcome. Remember to disable Kapersky when doing any video work in the Roxio software.