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Can't get codes to work for activation


singer123
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Can anyone tell me what exactly to put in the box to activate my account? they ask for a purchase ID number..I don't know which one that is and do I put the dashes in as part of the number this is a downlaod.

 

The information to enter is in the e-mail you got when you bought the software.

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Can anyone tell me what exactly to put in the box to activate my account? they ask for a purchase ID number..I don't know which one that is and do I put the dashes in as part of the number this is a downlaod.

 

 

There is a unlock code in your email. Had the same problem. Make sure you use the number zero not the letter O in the unlock code. Yes use the dashes

Edited by gvolfan
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Have you tested that and made sure it works? :unsure:

 

cd

I have used that method in the past for other programs.

 

To get something copied from my email these days, tho, first I have to click on "reply" (since my email is set to INCLUDE what is being replied to), and copy it from that. They have some invisible Gardol Shield protecting the email itself, for whatever reason.

 

Lynn

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Works any time I've done it (usually with other apps) - you can normally see if there's any extraneous characters or saces on the line when you paste it in

 

 

I've ran into several software's that won't let you paste the key # in, that's why I asked...

 

cd

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