singer123 Posted December 29, 2009 Report Share Posted December 29, 2009 Can anyone tell me what exactly to put in the box to activate my account? they ask for a purchase ID number..I don't know which one that is and do I put the dashes in as part of the number this is a downlaod. Link to comment Share on other sites More sharing options...
sknis Posted December 29, 2009 Report Share Posted December 29, 2009 Can anyone tell me what exactly to put in the box to activate my account? they ask for a purchase ID number..I don't know which one that is and do I put the dashes in as part of the number this is a downlaod. The information to enter is in the e-mail you got when you bought the software. Link to comment Share on other sites More sharing options...
gvolfan Posted December 30, 2009 Report Share Posted December 30, 2009 Can anyone tell me what exactly to put in the box to activate my account? they ask for a purchase ID number..I don't know which one that is and do I put the dashes in as part of the number this is a downlaod. There is a unlock code in your email. Had the same problem. Make sure you use the number zero not the letter O in the unlock code. Yes use the dashes Link to comment Share on other sites More sharing options...
gi7omy Posted December 30, 2009 Report Share Posted December 30, 2009 To make things really simple, highhlight the key in the e-mail (shift mouse ) and then copy that with Ctrl C click on the space in the app and use Ctrl V to paste it in Link to comment Share on other sites More sharing options...
cdanteek Posted December 30, 2009 Report Share Posted December 30, 2009 To make things really simple, highhlight the key in the e-mail (shift mouse ) and then copy that with Ctrl C click on the space in the app and use Ctrl V to paste it in Have you tested that and made sure it works? cd Link to comment Share on other sites More sharing options...
lynn98109 Posted December 30, 2009 Report Share Posted December 30, 2009 Have you tested that and made sure it works? cd I have used that method in the past for other programs. To get something copied from my email these days, tho, first I have to click on "reply" (since my email is set to INCLUDE what is being replied to), and copy it from that. They have some invisible Gardol Shield protecting the email itself, for whatever reason. Lynn Link to comment Share on other sites More sharing options...
gi7omy Posted December 30, 2009 Report Share Posted December 30, 2009 Works any time I've done it (usually with other apps) - you can normally see if there's any extraneous characters or saces on the line when you paste it in Link to comment Share on other sites More sharing options...
cdanteek Posted December 30, 2009 Report Share Posted December 30, 2009 Works any time I've done it (usually with other apps) - you can normally see if there's any extraneous characters or saces on the line when you paste it in I've ran into several software's that won't let you paste the key # in, that's why I asked... cd Link to comment Share on other sites More sharing options...
gi7omy Posted December 30, 2009 Report Share Posted December 30, 2009 Probably just luck on my part (that the stuff has been copy/pastable any time I've done it) Link to comment Share on other sites More sharing options...
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