genesal Posted December 29, 2009 Report Share Posted December 29, 2009 I keep getting these dialog boxes with every new thing I open in 2010 and sometimes as soon as I say no to restart another one pops up without trying to open up. Happens sometimes 3 or more times in a row. Can you tell me if this is normal? Or how to stop it. I can't hardly get to finish anything and usually it takes a few minutes to even start gathering information. The dialog box says Please wait while Windows configures Roxio Creator 2010 Pro is the dialog box I get when I do anything in 2010 Pro Then asks whether I want to restart or not. HP 2.4 gig Quad 8 Gig memory Nvidia 9500 GS Pinnacle PCTV USB Stick Pro 1.7 Terrabit Windows 7 Ultimate 64bit Blu-ray LG Burner Link to comment Share on other sites More sharing options...
Hippie459MN Posted February 18, 2010 Report Share Posted February 18, 2010 I have uninstalled and reinstalled this about 20 times and I still am having issues and doing a fresh install of my OS is not an option. I dont have any way to back up 1tb of data just to try and make this work right. Come on Roxio... Learn to make software that doesnt require a collage deg to install just so it might work right. FAIL! Link to comment Share on other sites More sharing options...
grandpabruce Posted February 18, 2010 Report Share Posted February 18, 2010 I have uninstalled and reinstalled this about 20 times and I still am having issues and doing a fresh install of my OS is not an option. I dont have any way to back up 1tb of data just to try and make this work right. Come on Roxio... Learn to make software that doesnt require a collage deg to install just so it might work right. FAIL! You need to do a "Clean Intall". Vista/Win 7, here: http://kb.roxio.com/search.aspx?URL=/conte...7CR&PARAMS= XP, here: http://kb.roxio.com/search.aspx?URL=/conte...6CR&PARAMS= Before trying the Clean Install, try the first part of this post: http://kb.roxio.com/search.aspx?URL=/conte...S=set-locale=en I am having the same proble. I un installed it. reinstalled it and reinstalled it agan... did a "clean uninstall".... Havent got it working yet!! I am no computer wiz so does anyone know if i do a system recovery on my computer and then install it will that help?!?! I just did a recovery last week when my pc crashed so i dont have anything on there that i dont care about loosing!!!! I have the disc i need to do the recovery, but it comes with Sonic digital media 7 so should i delete that off my computer before installin the Roxio creator 2010 Plus.....Please help!!!!! oh yeah, I am runnin Windows Media Center Edition 2005. I dont really know what other info you would need and u can email me at coleman2585@yahoo.com Try the first part of this post: http://kb.roxio.com/search.aspx?URL=/conte...S=set-locale=en Link to comment Share on other sites More sharing options...
genesal Posted January 3, 2010 Author Report Share Posted January 3, 2010 Turns out I was trying to install from the 3 executable download files. Finally uncompressed them to 3 folders and installation went smoothly. Tech support for Roxio never asked or insinuated an install after uncompression (over an hour on the phone). Side note - clean install on a HP quad with preinstallation of Vista and an upgrade to Windows 7 Ultimate for any program is kind of absurd in my opinion. I'd rather eat the hundred dollars. EC10 by the way worked fine on the machine with Windows 7. Thanks much for the input, much appreciated. Link to comment Share on other sites More sharing options...
wareagl487 Posted January 8, 2010 Report Share Posted January 8, 2010 genesal, Try a clean installation. Don't skip or add any steps. Clean install instructions for Creator 2009 and 2010 on Windows Vista and Windows 7 Get a Broken Link error when trying access the page. Andy W. Link to comment Share on other sites More sharing options...
grandpabruce Posted January 8, 2010 Report Share Posted January 8, 2010 Get a Broken Link error when trying access the page. Andy W. Then click on the link in Jim's post. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted January 4, 2010 Report Share Posted January 4, 2010 Turns out I was trying to install from the 3 executable download files. Finally uncompressed them to 3 folders and installation went smoothly. Tech support for Roxio never asked or insinuated an install after uncompression (over an hour on the phone). Side note - clean install on a HP quad with preinstallation of Vista and an upgrade to Windows 7 Ultimate for any program is kind of absurd in my opinion. I'd rather eat the hundred dollars. EC10 by the way worked fine on the machine with Windows 7. Thanks much for the input, much appreciated. It is not necessary to unpack them. They are self-extracting exe files… Must have been something not quite right with your system to require unpacking them. Don't forget to write them to a DVD R or 2 so you have a backup! They will not be available for download too long. Link to comment Share on other sites More sharing options...
desker Posted January 9, 2010 Report Share Posted January 9, 2010 I had numerous issues starting with missing or corrupt certificate file. I re-installed numerous times. To make a long story short I followed the clean install instructions to the letter and everything is working fine now. Creator 2010 Special Edition, purchased at Costco. Link to comment Share on other sites More sharing options...
Big_Dave Posted January 9, 2010 Report Share Posted January 9, 2010 Thanks for the feedback. We like to know when things go well and then sometimes not so well. Link to comment Share on other sites More sharing options...
Hippie459MN Posted January 3, 2010 Report Share Posted January 3, 2010 I am having the same problem. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted January 3, 2010 Report Share Posted January 3, 2010 Prep Steps - KB Page Clean Install - Vista/Win7 Link to comment Share on other sites More sharing options...
Big_Dave Posted January 3, 2010 Report Share Posted January 3, 2010 genesal, Try a clean installation. Don't skip or add any steps. Clean install instructions for Creator 2009 and 2010 on Windows Vista and Windows 7 Link to comment Share on other sites More sharing options...
Alauney Posted January 6, 2010 Report Share Posted January 6, 2010 It is not necessary to unpack them. They are self-extracting exe files… Must have been something not quite right with your system to require unpacking them. Don't forget to write them to a DVD R or 2 so you have a backup! They will not be available for download too long. Clean install is the key. No problem loading 2010 on laptop. No earlier version installed prior. Big issues with PC - Roxio 5 installed. Installation instructions states one can wait to uninstall earlier version before installing 2010. I would recommend a clean install if earlier version installed. Good directions. I was lucky; uninstall did good job and had little clean up. Thanks. Link to comment Share on other sites More sharing options...
coleman2585 Posted February 18, 2010 Report Share Posted February 18, 2010 I am having the same proble. I un installed it. reinstalled it and reinstalled it agan... did a "clean uninstall".... Havent got it working yet!! I am no computer wiz so does anyone know if i do a system recovery on my computer and then install it will that help?!?! I just did a recovery last week when my pc crashed so i dont have anything on there that i dont care about loosing!!!! I have the disc i need to do the recovery, but it comes with Sonic digital media 7 so should i delete that off my computer before installin the Roxio creator 2010 Plus.....Please help!!!!! I keep getting these dialog boxes with every new thing I open in 2010 and sometimes as soon as I say no to restart another one pops up without trying to open up. Happens sometimes 3 or more times in a row. Can you tell me if this is normal? Or how to stop it. I can't hardly get to finish anything and usually it takes a few minutes to even start gathering information. The dialog box says Please wait while Windows configures Roxio Creator 2010 Pro is the dialog box I get when I do anything in 2010 Pro Then asks whether I want to restart or not. HP 2.4 gig Quad 8 Gig memory Nvidia 9500 GS Pinnacle PCTV USB Stick Pro 1.7 Terrabit Windows 7 Ultimate 64bit Blu-ray LG Burner oh yeah, I am runnin Windows Media Center Edition 2005. I dont really know what other info you would need and u can email me at coleman2585@yahoo.com Thanks for the feedback. We like to know when things go well and then sometimes not so well. Link to comment Share on other sites More sharing options...
gi7omy Posted February 18, 2010 Report Share Posted February 18, 2010 I'd suggest you remove the email address as soon as you can before it ends up in a spammers' list Link to comment Share on other sites More sharing options...
Question
genesal
I keep getting these dialog boxes with every new thing I open in 2010 and sometimes as soon as I say no to restart another one pops up without
trying to open up. Happens sometimes 3 or more times in a row.
Can you tell me if this is normal? Or how to stop it. I can't hardly get to finish anything and usually it takes a few minutes to even start gathering
information. The dialog box says
Please wait while Windows configures Roxio Creator 2010 Pro is the dialog box I get when I do anything in 2010 Pro
Then asks whether I want to restart or not.
HP 2.4 gig Quad
8 Gig memory
Nvidia 9500 GS
Pinnacle PCTV USB Stick Pro
1.7 Terrabit
Windows 7 Ultimate 64bit
Blu-ray LG Burner
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