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problem launching "Roxio Easy Movie Creator 9.0" when internet is not connected.


Satish

Question

Hi Every One,

 

I am facing problem launching "Roxio Easy Movie Creator 9.0" when internet is not connected.

EMC 9.0 is launching only when Internet is connected.

 

I am using "Roxio OEM provided to me by Dell".

OS Windows Vista Home Premium 32 Bit.

 

Problem signature:

Problem Event Name: APPCRASH

Application Name: Roxio_Central33.exe

Application Version: 3.30.65.4

Application Timestamp: 454f9fda

Fault Module Name: StackHash_9952

Fault Module Version: 6.0.6000.16386

Fault Module Timestamp: 4549bdc9

Exception Code: c0000374

Exception Offset: 000af1c9

OS Version: 6.0.6000.2.0.0.768.3

Locale ID: 1033

Additional Information 1: 9952

Additional Information 2: 34040978e22fcea348edf39d8d10bec2

Additional Information 3: 874b

Additional Information 4: 5a46ba0c0f7b933af74c966665f6ff9c

 

 

Some one help me resolving problem.

 

Regard,

Satish

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2 answers to this question

Recommended Posts

Hi Every One,

 

I am facing problem launching "Roxio Easy Movie Creator 9.0" when internet is not connected.

EMC 9.0 is launching only when Internet is connected.

 

I am using "Roxio OEM provided to me by Dell".

OS Windows Vista Home Premium 32 Bit.

 

Problem signature:

Problem Event Name: APPCRASH

Application Name: Roxio_Central33.exe

Application Version: 3.30.65.4

Application Timestamp: 454f9fda

Fault Module Name: StackHash_9952

Fault Module Version: 6.0.6000.16386

Fault Module Timestamp: 4549bdc9

Exception Code: c0000374

Exception Offset: 000af1c9

OS Version: 6.0.6000.2.0.0.768.3

Locale ID: 1033

Additional Information 1: 9952

Additional Information 2: 34040978e22fcea348edf39d8d10bec2

Additional Information 3: 874b

Additional Information 4: 5a46ba0c0f7b933af74c966665f6ff9c

 

 

Some one help me resolving problem.

 

Regard,

Satish

 

EMC 9.0 is launching only when Internet is connected.

 

If I'm not mistaken that was by design!

 

Call Dell and ask them...

 

cd

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Ask Dell, they specified how their version of the program should work. We cannot help you here and if you try to get Roxio to help, they will probably give you the same advice.

 

The Roxio version of that software had limited Vista compatability. It was fixed with an update. Go to the Dell site to see if there is an update to your program. How long have you had it?

 

Sorry.

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