2010 Digitize LPs and Tapes module on Windows 7

[dvpearson]

I have used Roxio 2009 and before that Creator. All connections have been double-checked for correctness. Sound is coming through the computer's speakers. Digitize LPs and Tapes module recognizes the input device--Realtek AC'97 Audio. I have the latest driver. I am using Windows 7. I can "Rip" CD's. I can copy videos. In other words, the other modules seem to be working.

However, there is no sound recognized by the Digitize LPs and Tapes module. The level meters do not move.

I have used "Repair" in the Remove Software. I have reinstalled Creator 2010.

What should I try/do next?

[ogdens]

Okay. Thanks to everyone. It was the "level" in Windows 7 Control Panel, Sound that was the problem. I set it to 50 and balenced it. Roxio is working!

 

Good news.....Roxio always was working

[tbrewst]

Are you sure that the actual device you're supposed to be using is enabled in the Control Panel.

 

What you're hearing is often not what source is supposed to be used.

I would take it that you are connected to a Line-in on your sound device.

 

Go to the Control Panel,Sound and get to the Recording tab.Look to see if Line-in is on the list.If so is it enabled?

If not then right click on a device you do see then check Show Disabled Devices.

Now if you see Line-in (or the appropriate device) right click it and hit Enable.

 

Now see if it works.

 

Starting with Vista sound was handled differently in Windows.What may have worked in past versions may not work now.It's all a matter of getting the correct input showing in the OS so that Roxio recognizes it.

[jonatsonic]

Are you sure that the actual device you're supposed to be using is enabled in the Control Panel.

 

What you're hearing is often not what source is supposed to be used.

I would take it that you are connected to a Line-in on your sound device.

 

Go to the Control Panel,Sound and get to the Recording tab.Look to see if Line-in is on the list.If so is it enabled?

If not then right click on a device you do see then check Show Disabled Devices.

Now if you see Line-in (or the appropriate device) right click it and hit Enable.

 

Now see if it works.

 

Starting with Vista sound was handled differently in Windows.What may have worked in past versions may not work now.It's all a matter of getting the correct input showing in the OS so that Roxio recognizes it.

 

In addition to what the Brewst recommended, make sure that when in the Recording tab, Make sure that "line in" is sett o default by clciking on "line IN" and then clicking the "set Default" button. Then double-click "Line In" then click the "Levels" tab. My levels in Win 7 were set to "0" (not sure if that is default). Slide them up to "60" and see if that helps.

 

Jon

[cdanteek]

My levels in Win 7 were set to "0" (not sure if that is default)

 

Mine in W-7 Pro x64 were set to 50, I haven't messed with them..

 

cd

[jonatsonic]

Mine in W-7 Pro x64 were set to 50, I haven't messed with them..

 

cd

 

Thanks, cd. I hadn't messed with mine either. Maybe because I had "Mic" set to default input prior...we'll mark it as another mystery into the big book.

[dvpearson]

Thanks for trying. I have checked all the settings inside Windows 7 and inside Roxio. All are enabled and/or available. I am listening to music through my computer speakers now, as I was before, but Roxio does not "hear" the music. Other suggestions?

[ogdens]

Thanks for trying. I have checked all the settings inside Windows 7 and inside Roxio. All are enabled and/or available. I am listening to music through my computer speakers now, as I was before, but Roxio does not "hear" the music. Other suggestions?

 

Does that mean that your Line In levels are at least 50?.

[jonatsonic]

Does that mean that your Line In levels are at least 50?.

 

One thing I haven't been able to confirm is your source and physical connection.

 

What are you recording from (cassette, turntable, other?) and what jack are you inputting into in your computer? Microphone jack? USB? What kind of cable?

 

Jon

[Big_Dave]

If you are using the Digitize LPs and Tape Assistant then look at the lower right corner and be sure that your speaker is on and the volume slider is not at 0.

[dvpearson]

Okay. Thanks to everyone. It was the "level" in Windows 7 Control Panel, Sound that was the problem. I set it to 50 and balenced it. Roxio is working!