"System Configuration not supported" on Win7

[Sonic Boom]

There is a quick solution to this without contacting support. Somehow setup is being run in Vista No SP Compatibility Mode. Minimum requirement for Vista is SP1.

 

 

Right-click setup.exe and select Properties

Choose the Compatibility tab and check that "Run this program in compatibility mode for Windows Vista" is not enabled

 

 

If it is select "Change settings for all users" and disable or change compatibility mode to "Windows Vista (Service Pack 1)"

 

 

[Guest ivanatrox]

We have updated our KB article for this issue.

 

"Setup has determined that your configuration does not support any of the included products"

 

Thanks

 

Ivan

[Brendon]

With the acquisition of Roxio by Corel, that KB article has moved to here:

http://corel.force.com/roxio/articles/en_US/Master_Article/000012544-Setup-has-determined-that-your-configuration-does-not-support-any-of-the-included-products?retURL=%2Fapex%2Fkbsearchresultspage&popup=false&lang=en_US&productTopCategory=NONE&applicationSubCategory=NONE&productSubCategory=NONE&topicCategory=NONE&topicCategoryText=NONE&subTopicCategory=NONE&subTopicCategoryText=NONE&articleId=kA060000000L3eI