System freezes when trying to burn a DVD or save disc image file

[Grant1108]

Hi - Please help

 

I've recently purchased & downloaded Creator 2010 in an effort to create a DVDs from MPEGS I downloaded from my Cannon camcorder. These were basic MPEG movies generated from an SD card.

 

(I had tried doing this in Creator Basic 2009, but it would not pick up the audio from the MPEGs for some reason, saying it was unsupported & giving me silent movies - said I had to download the more up to date Creator 2010).

 

The problem I have with Creator 2010 is that whenever I try to burn my movies to disk, the progress bar only ever gets as far as 65% and then freezes. After waiting 30 mins plus, I think try clicking on 'cancel' and am meet with an error message saying 'not responding' and eventually an error window comes up saying 'VideoWave 12 has stopped responding'.

 

I can't even save is as an ISO file disc image to my hard drive/desktop, as the same thing happens, i.e. the progress bar freezes at 60-65% after I've hit the 'burn button'.

 

i then have to turn my laptop off at the power as restart gets frozen as well.

 

Can anyone help with this?

 

I've already tried everything within the 'general burning & video issues' guidelines from checking my drivers for the latest software, unintsalling & reinstalling Creator 2010 and uninstalling the old creator basic too.

 

System wise, I have an HP Compaq laptop running Windows Vista, 2GB RAM memory, 1.6GHZ Intel core 2 CPU and 80GB of free space on the hard drive.

 

I also tested my burner and can confirm it works for producing photos, burns files OK and even the silent DVD movies on Creator basic. It's just Creator 2010 that seems to freeze.

 

Can anyone help please?

 

Thanks

 

[gi7omy]

It could be a graphics problem - the rest of the specs seem fine so what is the graphics chipset in use?

 

You could try getting updated drivers from the graphics card makers and see if that helps

[cdanteek]

(I had tried doing this in Creator Basic 2009, but it would not pick up the audio from the MPEGs for some reason, saying it was unsupported & giving me silent movies - said I had to download the more up to date Creator 2010).

 

The reason for that, Creator Basic 2009 was probably castrated and wouldn't support AC3 audio...

 

In videowave, up top, tools, are you set to render in hardware or software? If hardware try software and vice versa..

 

How long in playing time are the "MPEGS from my Cannon camcorder" in this failed project? Have you tried less MPEG'S less time?

 

Videowave is your DVD advanced edit application, so your outputting-export as in videowave, to what?

 

My DVD is the DVD Author application ...

 

cd

 

 

[sknis]

What camcorder? Did you copy the files to your computer or did you capture them? Do you practice good computer maintenance like getting rid of programs you don't use, cleaning the computer of junk files and most importantly for video editing defragging? How much free space do you have on the hard drive?

 

Open Edit Video-Advanced (VideoWave) and add the video to that. Will it add? Go to the top menu and select tools, then options and make sure that there is a dot near "Software: If so, select to output to a file. You did not mention of this was HD or not. For now, I don't think it matters. Output (icon above preview window) to an "mpg2 for DVD, best quality". Stay there and watch the encoding. If it hangs, you will see the error and be able to note the time. Look at the files around that time to see what is going on. You may be able to identify the problem and fix it.

 

Please come back and let us know what camcorder and if you were able to add the file to VideoWave.

 

I think that the computer is very marginal for video work. It will work but slowly. Make sure NOTHING else is running during the encoding and that you have a way of getting heat away from the laptop (Fan or laptop cooler).