Two "no signal" questions - Capture Video function

[REHilliard]

Noob user. Have been able to use the product successfully to "rip" three of my VHS tapes, edit, and burn to DVD with no problems.

 

Two questions have arisen:

 

1. is there a setting that tells the capture function to continue capturing "across" a no-signal situation? I've got quite a few 2-hr tapes and I'd like to put one in, start the capture and have it not prompt me to save whenever there is a gap where the camera was turned off and back on.

 

2. i have a sonogram VHS of the youngster. I can view it just fine in the Capture program, but it continuously shows No Signal, so I cannot capture. When I display the VCR menu, I get a Ready to Capture. It's not one of those high-falootin' 3d sonograms, just a plain old black-and-white one from the 80s.

 

Thanks for any information or insight.

 

Bobby Hilliard

Woodstock Ga.

[Jim_Hardin]

Wasn't trying to be. I had told them what I was experiencing and the response was to tell me to do exactly what I had described in my question.

 

I completely understand the pressures of tech support. I support systems for a living. If the software won't do it, just say NO...which they did in a subsequent (and unsolicited) email. That's all I wanted to know. At the time I felt like I had been just blown off, because no new info had been offered.

 

Another question I had asked in the same email went completely ignored. But that's okay.

 

It is what it is.

You are drawing a conclusion that is completely wrong…

 

I already explained that the software is quite capable of capturing through long blank portions. Some of the testing I did:

 

With a new VHS tape, the ‘breaks’ I created were, 5, 10, 15, 20, 25, 30 and 1 minute long.

 

Tried that tape in 2 different VCRs and captured with 3 different PCs. Not one will stop recording or lose signal!!!

 

Likewise, I let each one continue capture 2 minutes past the end of the last recording…

 

As I said at the beginning, some users experience this and the vast majority never do. Some also have trouble with B/W recordings, I never have.

 

What is your other un-answered question?

[Jim_Hardin]

Don't you think you are being a little underhanded with Tech Support?

 

How many phone calls and emails do you think you would have to handle before you discovered Cut and Paste?

 

I often spend 5 minutes or more responding to 1 posting… if there were no breaks at all, that would mean 90 responses in a day!

 

My guess is they do 200 to 300 per day.

 

[REHilliard]

Point made.

 

Your black-and-white comment probably answered it...it's a black and white sonogram of the young'un. I'll keep experimenting...

 

thanks.

[Jim_Hardin]

You are having the symptoms htat a small number of users seem to "enjoy"…

 

I have beat my head against the wall trying to reproduce this behavior on mine and cannot get it to stop capture under any circumstances!

 

I can only suggest a few things… To try to isolate it, connect it to some other source, DVD Player, TV (if it has out) or another VCR. Short cables! Plugging in the device to other USB ports.

 

[REHilliard]

Wasn't trying to be. I had told them what I was experiencing and the response was to tell me to do exactly what I had described in my question.

 

I completely understand the pressures of tech support. I support systems for a living. If the software won't do it, just say NO...which they did in a subsequent (and unsolicited) email. That's all I wanted to know. At the time I felt like I had been just blown off, because no new info had been offered.

 

Another question I had asked in the same email went completely ignored. But that's okay.

 

It is what it is.

 

 

 

 

[Jim_Hardin]

Point made.

 

Your black-and-white comment probably answered it...it's a black and white sonogram of the young'un. I'll keep experimenting...

 

thanks.

I forgot the sonogram! Have you tried the things I suggested?

 

Another alternative would be if you have a friend that has a DVD Recorder/Player.

 

Play the VHS into their Recorder and have them make you a DVD – +R preferred.

 

Then copy the vob file to your PC and rename it to mpg. That will give you the video file you need.

 

[REHilliard]

Mine is not insurmountable, but just a little "inconvenient", in that I have to sit with it...or at least closely monitor.

 

This is only when the camera was turned off, and then back on, like the yearly kids-with-Santa tapes. For situations where it was just stopped and restarted later, the capture never stops.

 

I can live with it, I just have to hone my editing skills a little better.

 

As for the sonogram, it occurs to me that I can maybe tamper with the brightness/contrast/whatever settings to try and get it to be "seen" for capture.

 

Bye the bye, I posed the question to Roxio support and received the following reply:

"ANSWER: Question #2: Select save then if the camera will restart, move to the point of continuation and capture again up untill you finish the whole thing then combine all of the captured videos on videowave. (keep adding all of the captured videos untill you have entered them all) "

 

[this is what I have been doing)

 

I wrote them back and told them that therefore the answer to the question was NO, and that it was okay to just say that! ;-)

 

I like the product and will put it to much use.

 

Thanks for the reply.