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Print Jewel Case Cover on Template Error



I launch ROXIO home page and select CREATE LABELS – ADVANCED. When ROXIO Label Creator window opens, I open a previously saved jewel case cover. Once open, I then select PRINT which has the COMMERCIAL PAPER and AVERY 8931 PAPER TYPE (which were recorded when I originally created the jewel case cover label. ) The print preview shows a correct positioning of the jewel case cover at the bottom center of the page. HOWEVER, the resulting print output is NOT in alignment with the PAPER TYPE template specified in ROXIO. I tried printing under the same criteria to an HP PhotoSmart 8400 series printer and the results were identical. Based on that result, it does not seem that the problem is within the actual printer itself. I can find NO WAY to work around this problem. ROXIO will simply NOT print correctly to its own pre-established templates.


I was a previous user of EMC-10 so I de-installed both EMC-10 and ROXIO 2010. Then rebooted the computer and re-installed just ROXIO 2010. All updates for ROXIO 2010 were installed without incident. Am using Windows 7 Ultimate. All Microsoft updates are current. Computer is current and well equipped.


H E L P . . . .


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