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LightScribe Image Creation Problems


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I initiate the ROXIO Home page and select CREATE LABELS - ADVANCED. When ROXIO Label Creator launches, I open a previously saved CD label. The result is an image in the ROXIO LABEL CREATOR window where there is only a narrow band of the CD label image highlighted.

 

When I select PRINT it goes into the default process to format an image for LightScribe. The "print preview" shows the same erroneous narrow banded circle. If I tell it OK to make a LightScribe CD, it replicates the narrow band image which is erroneous.

 

If I select another printer, a correct image is displayed for paper printing to a prescribed media and paper type template.

 

When I click OK on the PRINT window, the image back on the ROXIO LABEL CREATOR window suddenly corrects itself. If I select the OK button, in this case, the image prints in alignment with the special label template.

 

If I select CANCEL and return to ROXIO LABEL CREAOR window . . . . and then select PRINT again, I am still unable to obtain a full image in order to produce a LightScribe CD image.

 

There was a point in December 2009, where I was able to successfully produce LightScribe DVD's. This leads to my conclusion that there is nothing wrong with the DVD hardware on my computer. I have not made any changes to my computer hardware or software. (other than the normal automatic updates from MicroSoft and ROXIO)

 

I am unable to create a LightScribe CD image correctly. H E L P . . . . .

 

Operating System is Windows 7 Ultimate. ROXIO 2010 removed and reinstalled with clean system boot in between. All software updates from ROXIO and MICROSOFT are current and successfully installed. Computer is current and well configured.

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I initiate the ROXIO Home page and select CREATE LABELS - ADVANCED. When ROXIO Label Creator launches, I open a previously saved CD label. The result is an image in the ROXIO LABEL CREATOR window where there is only a narrow band of the CD label image highlighted.

 

When I select PRINT it goes into the default process to format an image for LightScribe. The "print preview" shows the same erroneous narrow banded circle. If I tell it OK to make a LightScribe CD, it replicates the narrow band image which is erroneous.

 

If I select another printer, a correct image is displayed for paper printing to a prescribed media and paper type template.

 

When I click OK on the PRINT window, the image back on the ROXIO LABEL CREATOR window suddenly corrects itself. If I select the OK button, in this case, the image prints in alignment with the special label template.

 

If I select CANCEL and return to ROXIO LABEL CREAOR window . . . . and then select PRINT again, I am still unable to obtain a full image in order to produce a LightScribe CD image.

 

There was a point in December 2009, where I was able to successfully produce LightScribe DVD's. This leads to my conclusion that there is nothing wrong with the DVD hardware on my computer. I have not made any changes to my computer hardware or software. (other than the normal automatic updates from MicroSoft and ROXIO)

 

I am unable to create a LightScribe CD image correctly. H E L P . . . . .

 

Operating System is Windows 7 Ultimate. ROXIO 2010 removed and reinstalled with clean system boot in between. All software updates from ROXIO and MICROSOFT are current and successfully installed. Computer is current and well configured.

 

 

Unfortunately, I have no solution. However, I find I experiencing a somewhat similar situation. Running Creator 2010, Windows 7 Professional and an HP DVD writer 1070. Lightscribe software is installed. When I create a label, the on screen display is fine, but when I select print the program indicates it is creating a label, then just hangs at the "time required to print" until it quits (maybe it "times out"). There will generally be a mark or two on the surface of the disk, but no printed matter. While I have the most recent version of the Lightscribe system software, I wonder if there is a compatibility issue with Win 7.

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