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I can't upgrade to Windows 7 until I uninstall Sonic Studio DLA. It won't let me and I have tried everything to delete/uninstall it. But it will not be removed. Does anybody have an answer?

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I can't upgrade to Windows 7 until I uninstall Sonic Studio DLA. It won't let me and I have tried everything to delete/uninstall it. But it will not be removed. Does anybody have an answer?

 

Go here, http://kb.roxio.com/search.aspx?URL=/content/000075GN and see if whatever version of Roxio you have is supported in Windows 7.

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I can't upgrade to Windows 7 until I uninstall Sonic Studio DLA. It won't let me and I have tried everything to delete/uninstall it. But it will not be removed. Does anybody have an answer?

If an attempt to upgrade to Windows 7 told you that you need to uninstall DLA, what warning or error messages did you get, please? Else how do you know you have to uninstall it?

 

What name/version of Sonic programs did you install DLA with? It might come to the position where you have to take it apart to uninstall it, and I can better advise you if I can duplicate your install and see what drivers are in there.

 

Does DLA or its parent suite show any entries in Control Panel's Add/Remove Programs? Have you tried removing the parent Sonic software?

 

Regards,

Brendon

 

 

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If an attempt to upgrade to Windows 7 told you that you need to uninstall DLA, what warning or error messages did you get, please? Else how do you know you have to uninstall it?

 

What name/version of Sonic programs did you install DLA with? It might come to the position where you have to take it apart to uninstall it, and I can better advise you if I can duplicate your install and see what drivers are in there.

 

Does DLA or its parent suite show any entries in Control Panel's Add/Remove Programs? Have you tried removing the parent Sonic software?

 

Regards,

Brendon

 

I was trying to install the Windows 7 upgrade and the compatibility report says I cannot proceed until I remove Sonic Studio DLA. I have already uninstalled every Roxio/Sonic/etc. Sonic Studio DLA does appear in the add/remove programs, but when I try to uninstall it, nothing happens.

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Thank you, Coinjam. I guess you must have an older version or else the Compatibility reporter is wrong again, since I have the latest Drag 2 Disc [which is mostly DLA] working fine in Windows 7.

 

Would you try disabling DLA using MSConfig - go to the "Startup" tab and un-check DLA, then restart Windows - to see if that will let you uninstall it once DLA isn't actually loaded.

 

If that doesn't work, I'm told that using the Revo Uninstaller to remove "that stubborn stain" stands a pretty good chance of working.

 

Finally, if that doesn't work come back to me and tell me what Sonic/Roxio program installed DLA, and I'll try to get a copy of it so I can install it and see what it puts on your hard drive. Manual removal is laborious but should work as a last resort.

 

Regards,

Brendon

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Thank you, Coinjam. I guess you must have an older version or else the Compatibility reporter is wrong again, since I have the latest Drag 2 Disc [which is mostly DLA] working fine in Windows 7.

 

Would you try disabling DLA using MSConfig - go to the "Startup" tab and un-check DLA, then restart Windows - to see if that will let you uninstall it once DLA isn't actually loaded.

 

If that doesn't work, I'm told that using the Revo Uninstaller to remove "that stubborn stain" stands a pretty good chance of working.

 

Finally, if that doesn't work come back to me and tell me what Sonic/Roxio program installed DLA, and I'll try to get a copy of it so I can install it and see what it puts on your hard drive. Manual removal is laborious but should work as a last resort.

 

Regards,

Brendon

 

 

It does not appear in the startup menu under msconfig. I already tried that. But I will try the Revo uninstaller. Thanks.

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It does not appear in the startup menu under msconfig. I already tried that. But I will try the Revo uninstaller. Thanks.

 

 

Brendan, thank you. The Revo uninstaller worked. Thank you very much.

 

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