Burned 1 DVD then nothing . . .

[itsawinner2]

The product does not install on my Win 7, 64-bit machine. After setup.exe is executed, a Microfolt Visual C++ Runtime Library dialog box opens with a Runtime Error.

Program:D:\setup.exe

R6034

An application has made an attempt to load the C runtime library incorrectly.

Please contact the application's support team for more information.

 

and that's what I'm doing.

 

What's the problem. I see there is a update for the product, but I can't download snice I can't install.

 

See ticket number 881003. Please advise.

 

Don Story

 

 

Hi Don, I was successful and it downloaded right off the bat on my brand new computer with windows 7.

I even burned my very 1st DVD right away. My issue is trying to get it to load so I can use it for a 2nd time.

I'm thinking about uninstalling and then re-installing.

 

I wish you well with your issue.

 

Stephen

[itsawinner2]

Hello

 

I bought a brand new computer because my old one wasn't compatible to install Easy Vhs to DVD.

Everything worked perfect, until I wanted to use it for the second time. It will not load.

Should I try uninstalling and re-installing?

 

Thanks for any help I can get on this issue.

[bimicher]

Hi Don, I was successful and it downloaded right off the bat on my brand new computer with windows 7.

I even burned my very 1st DVD right away. My issue is trying to get it to load so I can use it for a 2nd time.

I'm thinking about uninstalling and then re-installing.

 

I wish you well with your issue.

 

Stephen

 

What do you mean bt "downloaded" and "load"? Are you talking about installing or what? Or are you talking about "launching" VHS2DVD? It helps if you use the correct terminology.

 

If you launched VHS2DVD successfully and everything work then what changes have you made or were made to your system that it no longer launches.

 

Exactly what happens?

[itsawinner2]

What do you mean bt "downloaded" and "load"? Are you talking about installing or what? Or are you talking about "launching" VHS2DVD? It helps if you use the correct terminology.

 

If you launched VHS2DVD successfully and everything work then what changes have you made or were made to your system that it no longer launches.

 

Exactly what happens?

 

I downloaded the software into my computer from the disk Installed for disk if you like that better, not everyone is a computer tech if we were we wouldn't need forums like this.

 

What happens is, when I click onto the Roxio Easy VHS to DVD icon, the page starts to load like it's going to work. And thats all it does. I let it alone for a long time and when I try to click onto something on that page, it then say's Not Responding.

 

I did uninstall the software and then re-installed it, with the same results. I've re-booted a couple of times. Makes no difference.

 

The only thing I've done different to the computer since I first put Easy VHS to DVD on this computer is continued to install updates for programs Windows is telling me to install. Like I said this is a brand new computer. I bought it mostly because I wanted this Easy VHS to DVD program which wouldn't run on my 10year old computer.

 

Thanks for any help you can offer.

[Big_Dave]

Did you try installing service pack 2 ? It's a long shot.

[itsawinner2]

Did you try installing service pack 2 ? It's a long shot.

 

I just looked at Belarc Advisor and it tells me that ALL Security Hotfixes as of 01/21/2010 have been installed. I cannot see service pack 2 on the list anywhere. Should I try finding it at microsoft.com?

[Jim_Hardin]

You can't download from a disc, you can only install or copy from one! You only "download" from the internet… You shoudl at least try to learn some of the language

 

What Operating System do you have on your PC?

 

What does the box say in the lower right corner about Windows Compatibility? Is it:

 

Vista & XP?

 

Win 7; Vista & XP?

 

This is vital so we can supply the right info!

 

For example the Win7 version of V2D has only SP1 and it comes already installed!

 

Whereas the Vista version may or may not have the SP2 installed… To top it off, Belarc Advisor knows absolutely nothing about Roxio Software…

 

These 'SP's we are referring to are updates to Roxio Software and have nothing to do with Windows…

 

[itsawinner2]

You can't download from a disc, you can only install or copy from one! You only "download" from the internet… You shoudl at least try to learn some of the language

 

What Operating System do you have on your PC?

 

What does the box say in the lower right corner about Windows Compatibility? Is it:

 

Vista & XP?

 

Win 7; Vista & XP?

 

This is vital so we can supply the right info!

 

For example the Win7 version of V2D has only SP1 and it comes already installed!

 

Whereas the Vista version may or may not have the SP2 installed… To top it off, Belarc Advisor knows absolutely nothing about Roxio Software…

 

These 'SP's we are referring to are updates to Roxio Software and have nothing to do with Windows…

 

I will learn some computer language the more time I spend on the computer I guess. I drive truck long distance and I'm lucky if I get 1 day a week on line. I'm going to be home a day or two as we are experiencing a nasty winter blast here where I live in Canada.

 

I see what your saying the box does say Windows Vista & XP. I think I assumed when this came out, Windows 7 wasn't available and hopefully windows 7 could accept Easy VHS to DVD.

 

And it actually did when I first installed it on the computer, the very day I brought it home. Then I used it to transfer one VHS video from my camcorder to DVD, work flawlessly.

 

Went on the road for another trip. Came home a week later. I was able to successfully create a MP3 formatted CD with audio books I put on the computer and that is the last thing I was able to do.

 

Every time I click onto the Easy VHS to DVD icon, it presents itself onto my screen and freezes seconds later at the part where all the options are in front of me as to which task I want to perform.

I actually have to hard crash the computer from their.

 

I think I may just bite the bullet and buy a Digital Camcorder and sell Roxio on ebay.

 

As for my comment about Belarc Advisor, I was only looking at it because I know on my older computer, I could see Service Pack 2 installed. And by the way Belarc Advisor does show that Roxio Easy VHS to DVD is installed along with Roxio Burn and Roxio Video Capture USB Driver.

 

You seen quite knowledgeable. On a different topic, what is you thoughts on Carbonite Online Backup as opposed to having a external hard drive kicking around.

 

 

Thanks for your help.

 

 

[Big_Dave]

Carbonite Online Backup allows for offsite backup. It's good if you dream of natural disasters, theft and hardware failures.

[itsawinner2]

Carbonite Online Backup allows for offsite backup. It's good if you dream of natural disasters, theft and hardware failures.

 

Hi Big_Dave, I don't dream of those things, but they still happen. My last computer's fan burnt up without warning and I lost my hard drive at the same time.

 

Be Well.

[Jim_Hardin]

I will learn some computer language the more time I spend on the computer I guess. I drive truck long distance and I'm lucky if I get 1 day a week on line. I'm going to be home a day or two as we are experiencing a nasty winter blast here where I live in Canada.

 

I see what your saying the box does say Windows Vista & XP. I think I assumed when this came out, Windows 7 wasn't available and hopefully windows 7 could accept Easy VHS to DVD.

 

And it actually did when I first installed it on the computer, the very day I brought it home. Then I used it to transfer one VHS video from my camcorder to DVD, work flawlessly.

 

Went on the road for another trip. Came home a week later. I was able to successfully create a MP3 formatted CD with audio books I put on the computer and that is the last thing I was able to do.

 

Every time I click onto the Easy VHS to DVD icon, it presents itself onto my screen and freezes seconds later at the part where all the options are in front of me as to which task I want to perform.

I actually have to hard crash the computer from their.

 

I think I may just bite the bullet and buy a Digital Camcorder and sell Roxio on ebay.

 

As for my comment about Belarc Advisor, I was only looking at it because I know on my older computer, I could see Service Pack 2 installed. And by the way Belarc Advisor does show that Roxio Easy VHS to DVD is installed along with Roxio Burn and Roxio Video Capture USB Driver.

 

You seen quite knowledgeable. On a different topic, what is you thoughts on Carbonite Online Backup as opposed to having a external hard drive kicking around.

 

 

Thanks for your help.

It will not work on Win7...

 

You found the same thing that that rest of us have, it works initially then fails along the way...

 

Wouldn't trade you jobs for any price!

[itsawinner2]

It will not work on Win7...

 

You found the same thing that that rest of us have, it works initially then fails along the way...

 

Wouldn't trade you jobs for any price!

 

Okay then I guess I just need to hear back from Roxio support to find out if there is a update planned shortly.

 

What do you do? Let me guess, retired? You wouldn't have to pay, I'm giving it away. Currently working on my own business model, hope to have it

operational this year.

 

Be Well.

 

[gi7omy]

Unfortunately it's dead cert that there will be no patch to 'update' an older program to run in a newer OS. Unfortunate fact of life (I had to buy new versions of things I ran happily in XP to get them to work in W7)