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steedz

WHY Does Record Now! Version 7 Make My Computer Crash?

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Hello everyone. Record Now! version 7 came with my computer i bought years ago. About every 2 months or so when i start my computer, it crashes and i get a blue error screen. When i report the problem, it says that its a problem with the Record Now! version 7 program. The Roxio Support Team told me that they dont offer any support for this program and that i should upgrade. The program works fine when i use it but i hardly ever do so i dont want or need an upgrade. Just want to know why it makes my computer crash and how to stop this? Does anyone out there have any ideas?? Please Help. Thank You So Much.

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When you get the blue error screen it displays information about what caused it.

 

The main information of note to ordinary mortals is the "Stop Error number" which will give a number and some text

i.e. Stop 0x000000D1 or DRIVER_IRQL_NOT_LESS_OR_EQUAL

 

When it next crashes, write down the Stop number and the text. You can then go to a site like THIS one and find out what caused the error.

 

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