When I choose "Quick DVD" I am taken to a warning box that says "The following codec(s) must be activated before using the application: MPEG-2". I click OK and am navigated to a Product Activation window. I click next to activate and am given an error that my product key is invalid. After using the Roxio Support Ticket option on the site, I am told to do this feature in offline mode, bu the product key window I am navigated to has one more box than my product key actually is. Replying to Roxio with this info, I am told they don't support this product anymore since it is a "legacy product".
Question
jimh1011
When I choose "Quick DVD" I am taken to a warning box that says "The following codec(s) must be activated before using the application: MPEG-2". I click OK and am navigated to a Product Activation window. I click next to activate and am given an error that my product key is invalid. After using the Roxio Support Ticket option on the site, I am told to do this feature in offline mode, bu the product key window I am navigated to has one more box than my product key actually is. Replying to Roxio with this info, I am told they don't support this product anymore since it is a "legacy product".
My version is 9.0.554, build 905B54T, R01
Link to comment
Share on other sites
12 answers to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.