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When trying to run other progams on my PC Roxio install trys to run




When I try to run some of my programs on my PC instead of the program running a box will come up that says "Please wait while windows configures Roxio Creator Premier 10" then a progress bar will appear and before it finishes loading I get a message that says "Unable to find certificate file". This also happens when I right click many of my desktop Icons. If I go to "My Computer" and right click on any of my drives I will also get the same results as above. I figured I would uninstall Roxio and then re-install it to solve this problem so I go to "Add and Remove programs" and try to uninstall "Roxio Creator Premier" the Wizard box comes up and I click "Remove" at that point I get a box that says "Setup encountered an error during installation" "Error Code: 04C7".

I need some help. Thanking you in advance.


Dell Demension 9100

Windows XP Pro

Internet Explorer



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