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Copy & Convert Crashes


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Hi

 

Can someone help me with this issue!

 

I have recently installed (after formatting the hard disk) Roxio 2010 Pro on Dell Vostro 430 running on Windows 7 Pro (64bit) with 6Gb Memory and 500Gb HDD. When I run copy and convert, it crashes after competion of 99%.

 

I have already installed SP1 and SP2 as per instructions, but no avail

 

Thanks

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