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000D Error code after photosuite11.exe error code


Tomen8r

Question

I was having issues with Creator 8.X a year or so ago. Someone from Roxio recommended I update to Creator 2009 as my issues will go away I installed it but never really used it till now. I use the program sporadically because it never really has worked for me. Many times I try to open the program, nothing happens. While the program is shown running in the processes tab, it never launches. At the time, I didn’t have time to fix it. Now I needed to use the program again. I launched Roxio Central and it launched, which was surprising since this program has never worked successfully for me, regardless of version. Since updating to 2009, I haven’t been able to do anything successfully. Recently, I clicked Edit Photo’s and received the infamous photosuite11.exe application error. Roxio’s kb site lists tasks that should be performed to complete a clean install. I totally removed the entire Roxio packages according to the kb articles. I am stunned that the instructions tell customers to edit the registry. (what??? Edit registry?). I downloaded the MS uninstall tools and followed every single step – three times! Anyway, I removed every trace of Roxio, followed the directions for removing %temp files, recycled files and followed the msconfig instructions. I had only 8 processes running when trying to install Creator 2009 again. Now I receive the 000D error code during re-installation. I have followed all instructions for that to no avail. Nothing is running, including anti-virus, spam and malware stuff. I have tried installing Roxio on three laptops I own and continually have flame outs. I have tried most options to no avail. This laptop is a Toshiba Portege. Any ideas out there? I haven’t heard back from tech support yet. Thanks in advance ..UGHHHHHHHHHHHH!!!!

 

Here is my info: Date 2010/02/16 10:16:10 [PC Information] Model Name PORTEGE R200 Part Number PPR20U-01S00Q Serial Number 95052782H OS Version Microsoft Windows XP Professional 5.1.2600 Service Pack 3 BIOS Version Version 1.50 CPU Intel® Pentium® M processor 1.20GHz Memory 1272MB RAM Hard Disk Capacity 60,011,642,880 [byte] 55.890 [GB] Hard Disk Free Space Capacity 28,716,212,224 [byte] 26.744 [GB] Video Mobile Intel® 915GM/GMS,910GML Express Chipset Family ver=6.14.10.4267 Screen Resolution 1024 x 768 Pixels Color Quality True Color (32 Bit) Sound S

 

Tomen8r

 

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Actually it is - a 1.2 GHz CPU coupled with onboard graphics just lacks the punch needed to do any serious work with Creator 2009.

 

TYhe 'minimum' specs posted are a joke really (Vista is the same - their 'minimum' will just about let a computer boot but struggle with anything beyond the built in apps)

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