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Invalid CD Key - Unable to install


Belezebub
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:angry2:

 

I need help

 

I had to uninstall Roxio 9 because of a problem with the application

Now when I try to install it, I get an invalid CD key error

I have typed it in correctly numerous times, but receive the same error

I have tried downloading the emc9rmv.zip file but windows won't allow me access the exe file.

 

How can I get this install to wrok?!

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What OS are you using and, equally importantly, are you using Creator 2009 or EMC9?

 

Tjose are two totally different programs and there is no 'Roxio 9'

 

 

Thanks for your response

 

I apologize for not being specific

I am trying to install Roxio EMC9

I'm currently running Windows XP Professional

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:angry2:

 

I need help

 

I had to uninstall Roxio 9 because of a problem with the application

Now when I try to install it, I get an invalid CD key error

I have typed it in correctly numerous times, but receive the same error

I have tried downloading the emc9rmv.zip file but windows won't allow me access the exe file.

 

How can I get this install to wrok?!

 

What do you mean, when you say you weren't allowed to access the emc9rmv zip file? That sounds like a permission problem.

 

You could try the following, but read the entire post, before doing anything:

 

http://forums.support.roxio.com/index.php?showtopic=16179

 

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If the above does not help,

 

1. Ensure your date/time settings are up to date.

2. Click on Start --> Run --> Type Regedit

Locate or find reg key : HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{938B1CD7-7C60-491E-AA90-1F1888168240}

Locate or find reg key : HKEY_LOCAL_MACHINE\SOFTWARE\Roxio

Delete the above keys.

3. Try installing the product again.

Edited by firenhancer
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What do you mean, when you say you weren't allowed to access the emc9rmv zip file? That sounds like a permission problem.

 

You could try the following, but read the entire post, before doing anything:

 

http://forums.support.roxio.com/index.php?showtopic=16179

 

 

When I try to extract the exe file, it is blocked by windows.

No matter what I try, it won't allow me to extract it.

See the message given below:

 

"Windows has blocked the file ... from being extracted.

Would you like to continue trying to extract files, skip all further

blocked file notifications, or cancel the extract operation"

 

Also the problem is not uninstalling Roxio EMC9, it's already gone, nor do I have any problems editing/changing or adding to the registry.

The problem is that the installer is telling me that my CD key is invalid!

Hence the need to extract the file

Edited by Belezebub
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If Windows is blocking a perfectly valid file, there's something seriously amiss with your operating system more so than a problem with an application

 

You are logged in as an adminsytaror aren't you?

 

 

It appears to be one of the MS Windows Security updates, it's a known issue.

I am logged in as an administrator, but that doesn't matter

I have checked the MS Knowledge base, but so far I don't see a way around it.

Is there any other way I can get that file?

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It appears to be one of the MS Windows Security updates, it's a known issue.

I am logged in as an administrator, but that doesn't matter

I have checked the MS Knowledge base, but so far I don't see a way around it.

Is there any other way I can get that file?

 

 

If you know what update has caused it can you find it and uninstall it in add remove programs?

 

You have to change view to show updates, view installed updates..

 

cd

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If you know what update has caused it can you find it and uninstall it in add remove programs?

 

You have to change view to show updates, view installed updates..

 

cd

 

 

Please take a look at this link - http://support.microsoft.com/kb/883260

 

I have tried what it tells me to get around the blocked file, but none of it works

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"Windows has blocked the file ... from being extracted.

Would you like to continue trying to extract files, skip all further

blocked file notifications, or cancel the extract operation"

 

Hve you tried "Would you like to continue trying to extract files, skip all further blocked file notifications"? YES!

 

cd

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Hve you tried "Would you like to continue trying to extract files, skip all further blocked file notifications"? YES!

 

cd

 

 

Yes, I've tried that.

None of what should work will allow me to extract the file

I don't suppose that Roxio could just sign the file and end all of this confusion?!

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Yes, I've tried that.

None of what should work will allow me to extract the file

I don't suppose that Roxio could just sign the file and end all of this confusion?!

 

Forget the rest. Go to regedit and locate following key and delete. You should be all good.

 

HKEY_CLASSES_ROOT\CLSID\{FFB10065-C96A-4c38-BFA3-E7E813F70CAD}\Implemented Categories\{F5646384-A30D-4377-A077-C872072C86DD}

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Forget the rest. Go to regedit and locate following key and delete. You should be all good.

 

HKEY_CLASSES_ROOT\CLSID\{FFB10065-C96A-4c38-BFA3-E7E813F70CAD}\Implemented Categories\{F5646384-A30D-4377-A077-C872072C86DD}

 

 

Ka'plah! :D:D:D

 

Yes, this worked.

I now have Roxio EMC 9 installed and working on my machine

 

Thank you SO MUCH!!!

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Glad this has been resolved :)

 

Well, I am on VISTA with same problem.

I had first another problem (DVD not active ?!?!). Then, trying to solve this I made several installation of EMC9. Installations were OK bur DVD still not recognised.

Then on last installation (after many uninstall / install) I had [on VISTA] the problem of "Invalid CD-Key".

 

I tried your trick and ... IT WORKS ON VISTA TOO :blink::lol::)

 

THANKS a lot :rolleyes:

By the way, DO YOU KNOW HOW TO SOLVE the "DVD disactivated" issue ??? Thanks again.

Pikaxu.

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