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Finalizing the DVD


rockey
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I have made eight successful copies of VHS tapes, however I have eight DVD'S that after copying the VHS, I get a statement after 97% finalizing DVD, it states " an unrecoverable error has occurred and cannot finalize the DVD" This is very frustrating after you waste all that time copying and then get that message. I am utterly disgusted with the program. What is the solution and who do I talk to?

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1. You have option to contact Roxio Support here

2. Since you have outlined issues experienced, forum is another alternative to receive suggestions from various user since this is User Only forum and is not an official support channel.

3. What brand of DVDs are you using?

4. Instead of burning the video directly to DVD, try unchecking burn to DVD option and checking save as a disc image and see if you are still experiencing the problem

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