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Trouble Loading Software


iha8it4u

Question

I am trying to install Videowave 7. (Windows XP on Pent 4 2.26Gz, 1gig RAM, Nvidia Gforce 5200 128mb video card) When I open the homepage, it flashes on the screen for a second, then dissapears. DVD builder will not boot up.

 

I went to Windows add/remove software and did the repair thing 3 times. I also went to the Roxio web site and installed the patch. Still the same problem.

 

Please Help! I bought this software to do a simple project this week! I spent the last 4 hours trying to install :)

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I am trying to install Videowave 7. (Windows XP on Pent 4 2.26Gz, 1gig RAM, Nvidia Gforce 5200 128mb video card) When I open the homepage, it flashes on the screen for a second, then dissapears. DVD builder will not boot up.

 

I went to Windows add/remove software and did the repair thing 3 times. I also went to the Roxio web site and installed the patch. Still the same problem.

 

Please Help! I bought this software to do a simple project this week! I spent the last 4 hours trying to install :)

Try the following and see if it helps:

 

 

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Your Media Manager database (folder) is likely corrupt. That is a very common problem. Try this:

 

Removing the existing Media Manager database so it can be rebuilt:

 

(Note that the folder is a "hidden" one, so you may need to change your folder option settings to show hidden files & folders)

 

a. Close all open applications, especially Roxio applications

b. Open 'my computer'

c. Double click on the 'C:' drive and browse to 'C:\Documents and Settings\USERNAME\Application Data\Roxio' where 'USERNAME' is the name of the user you are currently logged in as.

d. Right click on the 'MediaManager' folder and choose rename

e. Call the folder 'MediaManager.old'

f. Now try

 

The above process will not harm anything even if this is not the problem. A new MediaManager folder will be created when you reboot open EMC 7.

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Guest mlpasley

You also might want to check to see if Windows Data Execution Prevention (DEP) is turned on.

 

Go to the Windows Help and type in DEP. There should be an explanation of how to turn it on for Windows only in the Performance Options.

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