Install trouble on win 7

[silverado44]

Tried to install vhs to dvd on my win 7 system. Part way through the install it gave me an error stating that the install was interupted and could not continue. It then asked me if I wanted to retry and I said yes. still no install. just cancelled out and it said no changes have been made. Tried to reinstall from scratch and now get 'setup has determined that your configuration does not support any of the included products" This message comes right after I chose english during the install.

 

During the first install it asked for the key and seemed to be installing fine until it just crashed

 

Any ideas?

 

Thanks

[ogdens]

Tried to install vhs to dvd on my win 7 system. Part way through the install it gave me an error stating that the install was interupted and could not continue. It then asked me if I wanted to retry and I said yes. still no install. just cancelled out and it said no changes have been made. Tried to reinstall from scratch and now get 'setup has determined that your configuration does not support any of the included products" This message comes right after I chose english during the install.

 

During the first install it asked for the key and seemed to be installing fine until it just crashed

 

Any ideas?

 

Thanks

 

 

You do have the Win 7 version?.....you didn't say.

[silverado44]

You do have the Win 7 version?.....you didn't say.

 

 

Home Premium, the upgrade from Vista home

[ogdens]

Home Premium, the upgrade from Vista home

 

I meant the Roxio Easy VHS to DVD program. There is a Vista/XP version or Win7/Vista/XP version.

[silverado44]

I meant the Roxio Easy VHS to DVD program. There is a Vista/XP version or Win7/Vista/XP version.

 

 

The box says compatiable with windows 7, windows vista , windows xp

[cdanteek]

The box says compatiable with windows 7, windows vista , windows xp

 

 

Try this... http://kb.roxio.com/search.aspx?URL=/conte...S=set-locale=en

 

cd

[silverado44]

Thanks, now it installed with no issues. Would you suggest installing the update patch now or try use the program and download the update n install later?

 

Thanks for your reply

[cdanteek]

Thanks, now it installed with no issues. Would you suggest installing the update patch now or try use the program and download the update n install later?

 

Thanks for your reply

 

 

Your version has the update built into it...

 

Let er rip.....

 

cd

[silverado44]

ok, Thanks for all your help

[silverado44]

Ok, Sorry to bother you again. I have everything running and am trying to capture video from my Sony Hi 8 camera. I am getting sound but no Video signal. My video signal from my camcorder is on the yellow plug and I have that plugged into the yellow plug on the roxio cord. the sound is on a black plug with i have plugged into the red plug on the roxio cord. I have tried different combinations but still no video.

 

Hope you can help

[cdanteek]

Ok, Sorry to bother you again. I have everything running and am trying to capture video from my Sony Hi 8 camera. I am getting sound but no Video signal. My video signal from my camcorder is on the yellow plug and I have that plugged into the yellow plug on the roxio cord. the sound is on a black plug with i have plugged into the red plug on the roxio cord. I have tried different combinations but still no video.

 

Hope you can help

 

 

If you unplug the USB Device and plug it back into a USB 2.0 port does windows make a sound?

 

In media Import under options is composite video chosen?

 

The last three pic's in this post match your Device's shown in Device Manager?

 

http://forums.support.roxio.com/index.php?showtopic=58669

 

cd

 

 

 

[silverado44]

Well it made a noise intially when I plugged it in. But now when I unplugged it an plugged it back in it did not.

 

Composite Video is selcted

 

 

 

Under sound, video, game controllers

 

Realtech High Def audio

 

Roxie Video Capture USB

 

Usb 2861 Device

 

 

 

Im sorry I still do have sound I have sound when I plug the usb in as well. My kids turned the volume down while doing school work. LOL Still no video tho

[silverado44]

Got it figured out. Thanks for your help.

[cdanteek]

Got it figured out. Thanks for your help.

You're welcome...

 

cd