PC Backup - Cannot Read Files

[rtbt]

I purchased a 50 pack of DVD+R discs that hold 4.7 gb and I'm doing a little experimenting with different forms of backup. Since I was having problems appending data via CD Creator, I decided to give PC Backup a try. After all, PC Backup makes file selection a piece of cake. I went through the entire process, selected all of the folders/files for backup, saved and named the backup, and the process went smoothly as the program reported success.

 

However, when I try to read from the DVD to see the backed up files, I get a dialog box saying Windows [XP] cannot read the files because they were formatted with another system.

 

Is this how PC Backup is supposed to work? How in the world can you see the files that were backed up?

 

Thanks,

rtbt

[lynn98109]

I purchased a 50 pack of DVD+R discs that hold 4.7 gb and I'm doing a little experimenting with different forms of backup. Since I was having problems appending data via CD Creator, I decided to give PC Backup a try. After all, PC Backup makes file selection a piece of cake. I went through the entire process, selected all of the folders/files for backup, saved and named the backup, and the process went smoothly as the program reported success.

 

However, when I try to read from the DVD to see the backed up files, I get a dialog box saying Windows [XP] cannot read the files because they were formatted with another system.

 

Is this how PC Backup is supposed to work? How in the world can you see the files that were backed up?

 

Thanks,

rtbt

You have to use the program that created the backup to read it.

 

If you want something that Windows can read, then use Classic Creator.

 

I'd also suggest getting a DVD/RW or two to play with, since if it doesn't work you can erase the disc and start over. Just don't use RW media for anything you want to KEEP.

 

Lynn

[rtbt]

Hi:

 

I kind of figured that you need the program to see the files but where is that option. I placed the DVD+R in the drive, opened PC Backup and cannot find a menu option to open and view the files on the disc. Can you please point out how that is done?

 

Thanks,

rtbt

[ogdens]

Hi:

 

I kind of figured that you need the program to see the files but where is that option. I placed the DVD+R in the drive, opened PC Backup and cannot find a menu option to open and view the files on the disc. Can you please point out how that is done?

 

Thanks,

rtbt

 

What does PC Back up say about your problem?.

[rtbt]

PC Backup doesn't say anything because there is no problem in terms of the program working. The files were backed up to the DVD+R, everything worked as it's designed to do. However, I can't figure out a way to see what files are on the DVD. It's kind of frustrating when you can't see the files on your disc.

 

rtbt

 

quote name='ogdens' date='Jun 14 2006, 01:47 PM' post='33339']

What does PC Back up say about your problem?.

[tbrewst]

With the disc in your drive go to Tools,Media,Identify.When the Status says Identify Completed hit Device View.It will scan and show the backup sets on the disc.Hit ok and it will bring up the restore screen,letting you see what is on the disc.From that screen you can change the view between Device,Folder and Media.This is how the help files led me there.You could get to the same place by just starting the Restore process and looking at the disc.I can't find any way you can just insert the disc and get an Explorer type view without starting Restore.

[rtbt]

Hello:

 

I appreciate your help but I didn't see the options you outlined below:

 

Tools/Media/Identify

 

When I click on Tools the menu options are:

 

Backup Wizard

Restore Wizard

Automatic Data Protection

Recovery Wizard

Options

 

rtbt

 

 

With the disc in your drive go to Tools,Media,Identify.When the Status says Identify Completed hit Device View.It will scan and show the backup sets on the disc.Hit ok and it will bring up the restore screen,letting you see what is on the disc.From that screen you can change the view between Device,Folder and Media.This is how the help files led me there.You could get to the same place by just starting the Restore process and looking at the disc.I can't find any way you can just insert the disc and get an Explorer type view without starting Restore.

[rtbt]

Hello:

 

OK, I just did another backup on the DVD, appending the data. After completing the backup, when I clicked on Tools, the options you described were there and I could in fact see the files. However, if I simply insert the DVD into the drive, start PC Backup, and click on "Tools", that option is not available.

 

rtbt

[ogdens]

Hello:

 

OK, I just did another backup on the DVD, appending the data. After completing the backup, when I clicked on Tools, the options you described were there and I could in fact see the files. However, if I simply insert the DVD into the drive, start PC Backup, and click on "Tools", that option is not available.

 

rtbt

 

Try this site: http://stompsoft.helpserve.com/

[tbrewst]

I couldn't see the option until I put in a disc that I had made a backup with.I would think as long as you had a valid backup set on the disc you should be able to see it or you wouldn't be able to use it for a restore.Maybe it has to be a closed disc to be able to use.

[rtbt]

Hi:

 

I'm not quite sure why it's so difficult to see the files on the DVD, however, I suspect you're correct. If one were to do a Restore, obviously they would have to see the files in order to select which ones will be restored. Maybe I'm missing something obvious but it seems far more difficult than it should be.

 

On the plus side, creating a backup and the actual backup process works very easily and smoothly. In that regard I'm very pleased.

 

rtbt

[rtbt]

Hello Guys:

 

I put the DVD in the drive, selected Restore, and this time I clicked on the individual folders and then I could then see the files backed up on the DVD. I think it was just stupidity on my part, prior to today, I looked at the folders in RESTORE but the right side of the screen was empty. In other words, I could see the folders that were backed up on the left half of the screen, but not the files on the right side of the screen. That's why I originally posted the message.

 

However this morning I clicked on a specific folder and then I was able to see the files backed up on that respective folder in the right portion of the screen. Although I admit to being stupid, I don't know why the files aren't automatically displayed along with the folders.

 

Anyway, the problem is resolved, it was ignorance on my part. So now I'm very pleased with the backup program. Of course in a real emergency, if I lost the files, I would have to reinstall Roxio to restore the files, but at least I would have them.

 

Thanks to everyone for their input.

 

rtbt

[tbrewst]

I believe that if you make the Disaster Recovery Set you will be able to access the info during a system rebuild.If you make these discs then you should be able to restore your disc to b4 disaster condition.I'm taking it that this works somewhat like Norton Ghost or Acronis True Image.I don't know how good a job it does as I've never tried it.

[ogdens]

I purchased a 50 pack of DVD+R discs that hold 4.7 gb and I'm doing a little experimenting with different forms of backup. Since I was having problems appending data via CD Creator, I decided to give PC Backup a try. After all, PC Backup makes file selection a piece of cake. I went through the entire process, selected all of the folders/files for backup, saved and named the backup, and the process went smoothly as the program reported success.

 

However, when I try to read from the DVD to see the backed up files, I get a dialog box saying Windows [XP] cannot read the files because they were formatted with another system.

 

Is this how PC Backup is supposed to work? How in the world can you see the files that were backed up?

 

Thanks,

rtbt

 

In your 1st post (above) you said "I decided to give PC Backup a try" . PC Backup is Stompsoft's name for their backup software program.

Roxio's is called Back Up My PC (BUMP).

So I ASSUMED you were using the Stomp software......so that is why I kept telling you to contact Stomp/PC Back up.

[rtbt]

OK, if and when I have some free time, I'll probably test that out.

 

Thanks,

rtbt

 

Hello:

 

I was wondering why you referred me to that web page.

 

Back Up My PC!

 

OK, I think I have it straight now. I feel like a real idiot because I could have resolved this problem on my own if my brain was functioning in normal mode. I'd like to blame my ex-wife for my stupdity but she had nothing to do with this.

 

rtbt