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Toast 10 Crashes


Borntodubb

Question

Does ANYONE know how to stop my MacBook Pro from crashing? None of the tech's at Roxio can help! Macbook Pro: 2.53GHz Intel Core 2 Duo, 4GB memory, Mac OSX 10.6.2, Toast 10.0.6. I'm trying to burn a DVD with a .mov file made with Avid Media Composer 4.0. It works fine with iDVD, but toast will crash the Mac! Just did a reinstall of Toast.

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I'm running 10.6.2

Just loaded toast 10, updated to 10.6a

crashes at 99% when burning video and photos

will burn video only

when I make an image of video/photos it crashes at 99%

When I then attempt to open the image with toast it opens an audio file from itunes

Can't figure out why the conflict?

Anyone have similar issue(s)?

 

 

Thanks in advance!

Help me understand exactly what settings you are using. My sense is you are using the DVD video setting and adding videos as well as still images for a DVD slide show. The default is to "Add original photos" so the actual full-resolution photos are added to the DVD as data files and Toast also includes a slide show player for viewing those images on a computer.

 

Does the crash happen at 99% of the encoding or 99% of the writing of the disc or disc image?

 

As a test, uncheck the box to "Add original photos" and attempt to create a disc image.

 

I've had previous versions of Toast crash when trying to encode a specific photo in which the jpeg was corrupted. You also could test by removing a few photos that are at the end of the project to see if it might be a specific photo that's causing the crash.

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Found out that I was trying to burn too large an amount of vedeo.

 

Toast said it could do it and then it would crash at end over and over.

 

Reinstalled all software as mentioned earlier and it didn't help crashing.

 

Went to folder and just asked it to burn and it infomed I would need a 9.3 GB disc.

 

Split content into 2 folders 4.6 each and retried using 2 DVDs.

 

Success!

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I'm having a similar issue when trying to burn movies now. Here is the diagnostic report:

thanks

I'm wondering if this is a wake from sleep issue. Are you having Toast encode a video DVD and the crash happens at the start of attempting to burn the disc? If so, choose Save as Disc Image instead of clicking the burn button. When the disc image is finished choose it with the Image File setting in the Copy window and then burn the DVD.

 

Also, look in your User>Library>QuickTime and root>Library>QuickTime folders to make certain there are no xvid codecs present. If there are, trash them. The perian codec from www.perian.org takes their place.

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I'm having a similar issue when trying to burn movies now. Here is the diagnostic report:

Process: Toast Titanium [3427]

Path: /Applications/Toast 10 Titanium/Toast Titanium.app/Contents/MacOS/Toast Titanium

Identifier: com.roxio.Toast

Version: 10.0 (530) (10.0)

Code Type: X86 (Native)

Parent Process: launchd [791]

 

Date/Time: 2010-06-24 06:50:55.308 -0400

OS Version: Mac OS X 10.6.3 (10D573)

Report Version: 6

Sleep/Wake UUID: 967E9222-DC5E-41EE-A4EB-CF25DFFA72EC

 

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x00000000ffffffff

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

 

Application Specific Information:

objc_msgSend() selector name: release

 

 

Thread 0 Crashed: Dispatch queue: com.apple.main-thread

0 libobjc.A.dylib 0x92609edb objc_msgSend + 27

1 com.roxio.Toast 0x00188775 CFileProducer::CFileProducer(TFSSpec*, MediaEncoderBufferType, long, std::vector<OffsetSizePair, std::allocator<OffsetSizePair> > const&) + 269

2 com.roxio.Toast 0x0017d2e0 CMediaConverter::StartSourceQueues(TFSSpec*, TFSSpec*, TFSSpec*, TFSSpec*, CMediaEncoderBufferQueues**, CMediaEncoderBufferQueues**, CMediaEncoderBufferQueues**, CMediaEncoderBufferQueues**, bool, bool, std::vector<OffsetSizePair, std::allocator<OffsetSizePair> > const&) + 2502

3 com.roxio.Toast 0x0017f6c5 CMediaConverter::DoPass1(long, unsigned char*, bool) + 2037

4 com.roxio.Toast 0x0023db40 UToastMediaAssetEncoder::DoPass1DVD(ToastMediaAssetList&, CProgressIndicator*, long&, TFSSpec const&, std::vector<CDVDTitleInfo, std::allocator<CDVDTitleInfo> >&, MediaSettingsSystemType) + 3758

5 com.roxio.Toast 0x0023f188 UToastMediaAssetEncoder::EncodeDVD(ToastMediaAssetList&, CProgressIndicator*, bool, MediaSettingsSystemType) + 374

6 com.roxio.Toast 0x0023f563 UToastMediaAssetEncoder::EncodeAssets(ToastMediaAssetList&, CProgressIndicator*, TFSSpec*, bool) + 125

7 com.roxio.Toast 0x001c9dc4 CVideoDisc::EncodeAndBuild(CProgressIndicator*) + 254

8 com.roxio.Toast 0x000aae3d CDiscWriteThread::WriteDisc(CDisc*, tWriteOptions&) + 141

9 com.roxio.Toast 0x002cf568 CBurnCommonDoc::DoWriteInnerLoop(tWriteOptions&, CDisc*, CDiscSpanner&) + 1250

10 com.roxio.Toast 0x002d230c CBurnCommonDoc::DoWrite(tWriteOptions*, bool, TCFString const&) + 5854

11 com.roxio.Toast 0x0030943e CToastDoc::WriteCD(tWriteOptions*, bool) + 1250

12 com.roxio.Toast 0x00303c62 CToastDoc::DoCommand(long) + 692

13 com.roxio.Toast 0x001cf903 CTUIControllerVideo::DoCommand(long) + 75

14 com.roxio.Toast 0x0030ca6d CToastDoc::ProcessHICommand(HICommand&, OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 645

15 com.roxio.Toast 0x001258b5 CWindow::HandleCarbonProcessCommand(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 103

16 com.roxio.Toast 0x0041420e LEventHandler::EventHandlerCallback(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 32

17 com.apple.HIToolbox 0x98e470a9 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567

18 com.apple.HIToolbox 0x98e46370 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411

19 com.apple.HIToolbox 0x98e68b55 SendEventToEventTarget + 52

20 com.apple.HIToolbox 0x98e95147 SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 448

21 com.apple.HIToolbox 0x98eb5e40 SendHICommandToTarget + 66

22 com.apple.HIToolbox 0x98f252b2 SendControlCommand(HIView*, unsigned long, unsigned long) + 64

23 com.apple.HIToolbox 0x98eb7e48 HIView::NotifyControlHit(OpaqueEventRef*, short, unsigned long) + 122

24 com.apple.HIToolbox 0x98f1c84b HIView::ClickInternal(CGPoint const&, unsigned long, void (*)(OpaqueControlRef*, short), OpaqueEventRef*, bool) + 245

25 com.apple.HIToolbox 0x98f1de04 HIView::ClickSelf(OpaqueEventRef*) + 368

26 com.apple.HIToolbox 0x98e59e21 HIView::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 2363

27 com.apple.HIToolbox 0x98e470a9 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567

28 com.apple.HIToolbox 0x98e46370 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411

29 com.apple.HIToolbox 0x98e68b55 SendEventToEventTarget + 52

30 com.apple.HIToolbox 0x98eb6e46 HIView::Click(OpaqueEventRef*) + 480

31 com.apple.HIToolbox 0x98eb6c13 HandleClickAsHIView(OpaqueWindowPtr*, OpaqueEventRef*) + 151

32 com.apple.HIToolbox 0x98eb54f0 HandleWindowClick(OpaqueWindowPtr*, Point, short, unsigned long, OpaqueEventRef*) + 491

33 com.apple.HIToolbox 0x98eb4ff3 HandleMouseEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 786

34 com.apple.HIToolbox 0x98eb48fe StandardWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 93

35 com.apple.HIToolbox 0x98e470a9 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567

36 com.apple.HIToolbox 0x98e46370 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411

37 com.apple.HIToolbox 0x98e68b55 SendEventToEventTarget + 52

38 com.apple.HIToolbox 0x98e7a63b ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1257

39 com.apple.HIToolbox 0x98e474fa DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672

40 com.apple.HIToolbox 0x98e46370 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411

41 com.apple.HIToolbox 0x98e68b55 SendEventToEventTarget + 52

42 com.apple.HIToolbox 0x98ff1df7 ToolboxEventDispatcher + 86

43 com.apple.HIToolbox 0x98ffba25 GetOrPeekEvent + 548

44 com.apple.HIToolbox 0x98ffbd62 GetNextEventMatchingMask + 503

45 com.apple.HIToolbox 0x98ffbee6 WNEInternal + 160

46 com.apple.HIToolbox 0x98ffc091 WaitNextEvent + 57

47 com.roxio.Toast 0x001313f7 CSwitchboard::GetAnEvent(EventRecord*) + 53

48 com.roxio.Toast 0x00131392 CSwitchboard::ProcessEvent() + 102

49 com.roxio.Toast 0x00138f50 CApplication::Process1Event() + 34

50 com.roxio.Toast 0x001371a8 CApplication::DoRun() + 146

51 com.roxio.Toast 0x001381db CApplication::HandleForeignExceptions() + 21

52 com.roxio.Toast 0x00137109 CApplication::Run() + 21

53 com.roxio.Toast 0x000be62e main + 66

54 com.roxio.Toast 0x00002a82 _start + 216

55 com.roxio.Toast 0x000029a9 start + 41

 

Thread 1: Dispatch queue: com.apple.libdispatch-manager

0 libSystem.B.dylib 0x92114b42 kevent + 10

1 libSystem.B.dylib 0x9211525c _dispatch_mgr_invoke + 215

2 libSystem.B.dylib 0x92114719 _dispatch_queue_invoke + 163

3 libSystem.B.dylib 0x921144be _dispatch_worker_thread2 + 240

4 libSystem.B.dylib 0x92113f41 _pthread_wqthread + 390

5 libSystem.B.dylib 0x92113d86 start_wqthread + 30

 

Thread 2:

0 libSystem.B.dylib 0x9210d286 select$DARWIN_EXTSN + 10

1 com.apple.CoreFoundation 0x95ccf82d __CFSocketManager + 1085

2 libSystem.B.dylib 0x9211ba19 _pthread_start + 345

3 libSystem.B.dylib 0x9211b89e thread_start + 34

 

Thread 3:

0 libSystem.B.dylib 0x920ee35a semaphore_timedwait_signal_trap + 10

1 libSystem.B.dylib 0x9211bea1 _pthread_cond_wait + 1066

2 libSystem.B.dylib 0x9214aa28 pthread_cond_timedwait_relative_np + 47

3 ...ple.CoreServices.CarbonCore 0x97b2f465 TSWaitOnConditionTimedRelative + 242

4 ...ple.CoreServices.CarbonCore 0x97b2f1a3 TSWaitOnSemaphoreCommon + 511

5 ...ickTimeComponents.component 0x9152291d ReadSchedulerThreadEntryPoint + 4698

6 libSystem.B.dylib 0x9211ba19 _pthread_start + 345

7 libSystem.B.dylib 0x9211b89e thread_start + 34

 

Thread 4:

0 libSystem.B.dylib 0x920ee35a semaphore_timedwait_signal_trap + 10

1 libSystem.B.dylib 0x9211bea1 _pthread_cond_wait + 1066

2 libSystem.B.dylib 0x9214aa28 pthread_cond_timedwait_relative_np + 47

3 com.apple.audio.CoreAudio 0x902e5965 CAGuard::WaitFor(unsigned long long) + 219

4 com.apple.audio.CoreAudio 0x902e8997 CAGuard::WaitUntil(unsigned long long) + 289

5 com.apple.audio.CoreAudio 0x902e6294 HP_IOThread::WorkLoop() + 1892

6 com.apple.audio.CoreAudio 0x902e5b2b HP_IOThread::ThreadEntry(HP_IOThread*) + 17

7 com.apple.audio.CoreAudio 0x902e5a42 CAPThread::Entry(CAPThread*) + 140

8 libSystem.B.dylib 0x9211ba19 _pthread_start + 345

9 libSystem.B.dylib 0x9211b89e thread_start + 34

 

Thread 5:

0 libSystem.B.dylib 0x920ee336 semaphore_wait_trap + 10

1 ...ickTimeComponents.component 0x91be7d00 QTThreadWaitSignal + 107

2 ...ickTimeComponents.component 0x915acccb audioprepThreadEntry + 68

3 ...ickTimeComponents.component 0x91be7c7a start_thread + 54

4 libSystem.B.dylib 0x9211ba19 _pthread_start + 345

5 libSystem.B.dylib 0x9211b89e thread_start + 34

 

Thread 6:

0 libSystem.B.dylib 0x920ee35a semaphore_timedwait_signal_trap + 10

1 libSystem.B.dylib 0x9211bea1 _pthread_cond_wait + 1066

2 libSystem.B.dylib 0x9214aa28 pthread_cond_timedwait_relative_np + 47

3 ...ple.CoreServices.CarbonCore 0x97b2f465 TSWaitOnConditionTimedRelative + 242

4 ...ple.CoreServices.CarbonCore 0x97b2f1a3 TSWaitOnSemaphoreCommon + 511

5 ...ple.CoreServices.CarbonCore 0x97b533eb TimerThread + 97

6 libSystem.B.dylib 0x9211ba19 _pthread_start + 345

7 libSystem.B.dylib 0x9211b89e thread_start + 34

 

Thread 7:

0 libSystem.B.dylib 0x92113bd2 __workq_kernreturn + 10

1 libSystem.B.dylib 0x92114168 _pthread_wqthread + 941

2 libSystem.B.dylib 0x92113d86 start_wqthread + 30

 

Thread 8:

0 libSystem.B.dylib 0x920ee35a semaphore_timedwait_signal_trap + 10

1 libSystem.B.dylib 0x9211bea1 _pthread_cond_wait + 1066

2 libSystem.B.dylib 0x9214aa28 pthread_cond_timedwait_relative_np + 47

3 ...ple.CoreServices.CarbonCore 0x97b2f465 TSWaitOnConditionTimedRelative + 242

4 ...ple.CoreServices.CarbonCore 0x97b2f1a3 TSWaitOnSemaphoreCommon + 511

5 ...ple.CoreServices.CarbonCore 0x97b89a50 AIOFileThread(void*) + 1127

6 libSystem.B.dylib 0x9211ba19 _pthread_start + 345

7 libSystem.B.dylib 0x9211b89e thread_start + 34

 

Thread 9:

0 libSystem.B.dylib 0x920ee342 semaphore_wait_signal_trap + 10

1 libSystem.B.dylib 0x9211beb8 _pthread_cond_wait + 1089

2 libSystem.B.dylib 0x9216442f pthread_cond_wait + 48

3 com.roxio.Toast 0x0015afc7 LXLowCondition::Wait(LXLowMutex&, LXTimeStamp const&) + 73

4 com.roxio.Toast 0x0015b37b LXLowRecursiveMutex::Wait(LXLowCondition&, LXTimeStamp const&) + 111

5 com.roxio.Toast 0x00157a2d LXThread::InnerYield(LXThread::State, LXThread*, LXThread::Group::Code, LXTimeStamp const&, LXLowCondition*, bool) + 475

6 com.roxio.Toast 0x0015a67f LXThread::ThreadWrapper(LXThread*) + 135

7 libSystem.B.dylib 0x9211ba19 _pthread_start + 345

8 libSystem.B.dylib 0x9211b89e thread_start + 34

 

Thread 0 crashed with X86 Thread State (32-bit):

eax: 0x0da5e600 ebx: 0x95c5fc4d ecx: 0x96720f64 edx: 0x30303834

edi: 0xffffffff esi: 0x0da5e600 ebp: 0xbfff3fc8 esp: 0xbfff3fa4

ss: 0x0000001f efl: 0x00010206 eip: 0x92609edb cs: 0x00000017

ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037

cr2: 0xffffffff

 

Binary Images:

0x1000 - 0x97d027 +com.roxio.Toast 10.0 (530) (10.0) /Applications/Toast 10 Titanium/Toast Titanium.app/Contents/MacOS/Toast Titanium

0x11df000 - 0x11dfff7 com.apple.iokit.dvcomponentglue 1.9.9 (1.9.9) <2BA05DB9-D847-CBC7-42D6-A9D96D7E1ED2> /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue

0x11e3000 - 0x1298fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib

0x12de000 - 0x1495ffb com.apple.dvdplayback 5.2.0 (5200) <B19451CE-D799-3245-CF8D-6756E70675B2> /System/Library/Frameworks/DVDPlayback.framework/Versions/A/DVDPlayback

0x14c8000 - 0x14d0fff +com.growl.growlframework 0.7.6 (0.7.6) /Applications/Toast 10 Titanium/Toast Titanium.app/Contents/Frameworks/Growl.framework/Versions/A/Growl

0x14d9000 - 0x14defff +com.mainconcept.mcmpgadec 7.4 (7.4.0.35568) /Applications/Toast 10 Titanium/Toast Titanium.app/Contents/Frameworks/mcmpgadec.framework/Versions/7.4/mcmpgadec

0x14ed000 - 0x16a8fff +com.mainconcept.mcmpgvdec 7.6 (7.6.0.35568) /Applications/Toast 10 Titanium/Toast Titanium.app/Contents/Frameworks/mcmpgvdec.framework/Versions/7.6/mcmpgvdec

0x2100000 - 0x22a5fef +com.mainconcept.mcmpgvout.004 7.8 (7.8.0.35568) /Applications/Toast 10 Titanium/Toast Titanium.app/Contents/Frameworks/mcmpgvout.004.framework/mcmpgvout.004

0x27f7000 - 0x27f7ff7 libmx.A.dylib 315.0.0 (compatibility 1.0.0) <01401BF8-3FC7-19CF-ACCE-0F292BFD2F25> /usr/lib/libmx.A.dylib

0x3000000 - 0x31e7ff2 +com.mainconcept.mch264vout.001 7.5 (7.5.0.35568) /Applications/Toast 10 Titanium/Toast Titanium.app/Contents/Frameworks/mch264vout.001.framework/mch264vout.001

0x3a03000 - 0x3a10fef +AC3Enc ??? (???) /Applications/Toast 10 Titanium/Toast Titanium.app/Contents/PlugIns/AC3Enc.bundle/Contents/MacOS/AC3Enc

0x3a2e000 - 0x3ba1fe7 GLEngine ??? (???) <F0181B85-962E-508D-4912-056D87F8E96E> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine

0x3bd3000 - 0x3bf6fe7 GLRendererFloat ??? (???) <65E1E174-28E0-3FA9-E391-504891B69818> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GLRendererFloat

0x3c31000 - 0x3c35ff3 com.apple.audio.AudioIPCPlugIn 1.1.2 (1.1.2) <C36F9194-6DB6-0AA8-4839-71191EEBAC65> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugIn.bundle/Contents/MacOS/AudioIPCPlugIn

0x3c3a000 - 0x3c40ffb com.apple.audio.AppleHDAHALPlugIn 1.8.4 (1.8.4fc3) <89AF8F46-15E4-2066-BDDB-05E92C1368D4> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Contents/MacOS/AppleHDAHALPlugIn

0x3c45000 - 0x3c4aff7 com.apple.iokit.SCSITaskLib 2.6.2 (2.6.2) <82F8F0CC-A9CB-F2E1-5F9A-EEC7859F9682> /System/Library/Extensions/IOSCSIArchitectureModelFamily.kext/Contents/PlugIns/SCSITaskUserClient.kext/Contents/PlugIns/SCSITaskLib.plugin/Contents/MacOS/SCSITaskLib

0x957e000 - 0x9982fe7 libclh.dylib 3.1.1 C (3.1.1) <FBDA4CAC-EBB3-2129-7EE3-E8E9381974C9> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib

0x99a6000 - 0x9b99fe3 +com.elgato.mpegsupport EyeTV MPEG Support 1.1.0 (build 48) (1.0.9) <20909069-EE57-58D4-1AD3-1094BB21FF4D> /Applications/Toast 10 Titanium/Toast Titanium.app/Contents/Resources/EyeTV MPEG Support.component/Contents/MacOS/EyeTV MPEG Support

0xb19d000 - 0xb1aafff +net.telestream.license 1.0.5.2-GC (1.0.5.2-GC) <F8773C32-1B74-3AC4-FCD4-47EA3F89E6F4> /Library/Frameworks/TSLicense.framework/Versions/A/TSLicense

0xb1ed000 - 0xb1efff7 com.apple.PDFImporter 2.1 (???) <C78368B0-3712-067C-9467-55932890C979> /System/Library/Components/PDFImporter.component/Contents/MacOS/PDFImporter

0xb239000 - 0xb23eff7 com.apple.AppleMPEG2Codec 1.0.1 (220) <6FDFF3C8-7ECE-CB74-1374-9C0230C54F78> /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec

0xb284000 - 0xb29efc3 com.apple.AppleIntermediateCodec 1.2 (145) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleIntermediateCodec

0xb400000 - 0xb419fe7 com.apple.applepixletvideo 1.2.19 (1.2d19) <4A68731C-8071-6CF5-012C-40F00CD1333A> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixletVideo

0xb774000 - 0xb7c9fef com.apple.AppleProResDecoder 2.0 (223) <793BA98A-2E7D-1C39-998D-805B60034DF4> /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProResDecoder

0xc464000 - 0xc655fd2 +net.telestream.wmv.import 2.3.1.2 (2.3.1.2) <0F1328D4-C109-473A-8644-EC2C84400F3F> /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import

0xc68b000 - 0xc6c7fe3 com.apple.QuickTimeFireWireDV.component 7.6.6 (1729) <E282B44A-AF33-668B-315A-1C18EC25682B> /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTimeFireWireDV

0xce3d000 - 0xcffdff2 +net.telestream.wmv.advanced 2.3.1.2 (2.3.1.2) <7CC255AF-1F15-4358-98F2-F2F263D29F6A> /Library/QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac WMV Advanced

0xd042000 - 0xd0bcfe3 com.apple.AppleVAH264HW.component 2.0 (1.0) <0FC65A8D-3E68-BC03-284B-EFACF6915686> /System/Library/QuickTime/AppleVAH264HW.component/Contents/MacOS/AppleVAH264HW

0xd217000 - 0xd5fdfe3 QuickTimeH264.scalar ??? (???) <0ECC6914-A78A-B884-C27D-1B1C156A40DC> /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH264.scalar

0xd735000 - 0xd955feb com.apple.audio.codecs.Components 2.0.1 (2.0.1) <3B1071C3-1AB4-0F6A-2CFC-7A258A0C2C46> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs

0x10000000 - 0x10269fdf +DVDVideoLib.dylib ??? (???) /Applications/Toast 10 Titanium/Toast Titanium.app/Contents/MacOS/DVDVideoLib.dylib

0x20000000 - 0x202b5fef +com.Sonic.AS_Storage ??? (1.0) /Applications/Toast 10 Titanium/Toast Titanium.app/Contents/Frameworks/AS_Storage.framework/Versions/A/AS_Storage

0x70000000 - 0x700caffb com.apple.audio.units.Components 1.6.1 (1.6.1) <AEC44B68-A209-4093-36B0-7B740361249B> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio

0x8f12c000 - 0x8f7b4fff com.apple.GeForceGLDriver 1.6.10 (6.1.0) <EFC80A22-4F62-3DFC-A391-738B2A8A4E56> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDriver

0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <211AF0DD-42D9-79C8-BB6A-1F4BEEF4B4AB> /usr/lib/dyld

0x900b7000 - 0x90195fef com.apple.QuickTimeMPEG4.component 7.6.6 (1729) <DBE6399E-AB34-B981-7327-05B993B5A69D> /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG4

0x90196000 - 0x902c4fe7 com.apple.CoreData 102.1 (251) <E6A457F0-A0A3-32CD-6C69-6286E7C0F063> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

0x902c5000 - 0x9033ffef com.apple.audio.CoreAudio 3.2.2 (3.2.2) <1F97B48A-327B-89CC-7C01-3865179716E0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

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0x9770b000 - 0x977a8fe3 com.apple.LaunchServices 362.1 (362.1) <885D8567-9E40-0105-20BC-42C7FF657583> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices

0x977e5000 - 0x977e9ff7 libGFXShared.dylib ??? (???) <286F466C-2856-B579-B87F-4E9A35C80263> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib

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0x979f1000 - 0x979f1ff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib

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0x97f9e000 - 0x97fa2ff7 libGIF.dylib ??? (???) <03880BA1-7A86-0F2B-617A-C66B1D05DD70> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib

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0x98060000 - 0x9806cff7 libkxld.dylib ??? (???) <13F26BB6-C2F7-9D74-933E-09AD8B509ECD> /usr/lib/system/libkxld.dylib

0x9806d000 - 0x980c3ff7 com.apple.MeshKitRuntime 1.1 (49.2) <F1EAE9EC-2DA3-BAFD-0A8C-6A3FFC96D728> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshKitRuntime.framework/Versions/A/MeshKitRuntime

0x980c4000 - 0x980eeff7 com.apple.shortcut 1.1 (1.1) <B0514FA9-7CAE-AD94-93CA-7B2A2C5F7B8A> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut

0x980ef000 - 0x98168ff7 com.apple.PDFKit 2.5.1 (2.5.1) <CEF13510-F08D-3177-7504-7F8853906DE6> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit

0x98169000 - 0x981a7ff7 com.apple.CoreMedia 0.484.5 (484.5) <35725D22-4549-5568-8E8C-62E0AD0E90F7> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia

0x989dc000 - 0x989e9fe7 libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <6008C8AC-8DB1-B38B-52A9-9133533B0DA2> /usr/lib/libbz2.1.0.dylib

0x98a03000 - 0x98ba1feb com.apple.JavaScriptCore 6531.22 (6531.22.5) <3FB9AF5B-17DD-D4C8-C7B1-4F79B404496E> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore

0x98ba2000 - 0x98ba2ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

0x98ba3000 - 0x98bd4ff7 libGLImage.dylib ??? (???) <AF110892-B10A-5B61-F898-21FB2BCE63BF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib

0x98bd5000 - 0x98c22feb com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <BF66BA5D-BBC8-78A5-DBE2-F9DE3DD1D775> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer

0x98c23000 - 0x98e05fff com.apple.imageKit 2.0.3 (1.0) <56AE34CD-4406-8AA2-DDBF-DBF902BD0E0A> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit

0x98e06000 - 0x98e3efe7 libcurl.4.dylib 6.1.0 (compatibility 6.0.0) <9029FA55-4F07-28B9-C1B4-06AD70D8DC8A> /usr/lib/libcurl.4.dylib

0x98e3f000 - 0x99163fef com.apple.HIToolbox 1.6.2 (???) <F5F99E78-5377-DD54-6138-9FC84467F938> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox

0x99164000 - 0x99166ff7 libRadiance.dylib ??? (???) <9358E1EF-F802-B76E-8E23-2D0695787CFB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib

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0x99216000 - 0x99317fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <B4C5CD68-405D-0F1B-59CA-5193D463D0EF> /usr/lib/libxml2.2.dylib

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0x9932a000 - 0x99385ff7 com.apple.framework.IOKit 2.0 (???) <69E4FE93-376C-565E-650F-04FAD213AA24> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x99386000 - 0x99394ff7 com.apple.opengl 1.6.7 (1.6.7) <3C529790-DEE9-AC27-A879-806E4C23323C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

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0x99407000 - 0x9944dffb com.apple.CoreMediaIOServices 130.0 (1035) <397101F4-BA80-C8C2-F816-E2FBE5E15D4F> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/CoreMediaIOServices

0x9944e000 - 0x9945bff7 com.apple.NetFS 3.2.1 (3.2.1) <5E61A00B-FA16-9D99-A064-47BDC5BC9A2B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS

0x9945c000 - 0x99478fe3 com.apple.openscripting 1.3.1 (???) <DA16DE48-59F4-C94B-EBE3-7FAF772211A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting

0x994a3000 - 0x9957eff7 com.apple.DiscRecording 5.0.3 (5030.4.2) <CC86EBA6-5E48-32C0-77AE-81479DFF6D4A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording

0x9957f000 - 0x995d9fe7 com.apple.CorePDF 1.1 (1.1) <E4608FF6-A27D-7DFC-5620-D86762502AC0> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF

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0x99613000 - 0x9961aff3 com.apple.print.framework.Print 6.1 (237.1) <97AB70B6-C653-212F-CFD3-E3816D0F5C22> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print

0x9961b000 - 0x9961bff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices

0x9961c000 - 0x9961fff7 libCoreVMClient.dylib ??? (???) <98CB96B1-85FE-25AF-AB19-ED061912FC3E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib

0x99620000 - 0x99663ff7 libGLU.dylib ??? (???) <CE02968E-930D-E63B-7B21-B87205F8B19A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib

0x99674000 - 0x996b5fe7 com.apple.MediaKit 10.2 (482) <C795AEBE-DCA8-1680-0100-C540FBC85B15> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit

0x996b6000 - 0x996f1feb libFontRegistry.dylib ??? (???) <F50A60E1-3757-D007-A20D-A5504C17334C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib

0xc0000000 - 0xc0004ff5 +com.mainconcept.mcmpgvout 7.8 (7.8.0.35568) /Applications/Toast 10 Titanium/Toast Titanium.app/Contents/Frameworks/mcmpgvout.framework/Versions/7.8/mcmpgvout

0xc1000000 - 0xc1011ff7 +com.mainconcept.mcmpgaout 7.5 (7.5.0.35568) /Applications/Toast 10 Titanium/Toast Titanium.app/Contents/Frameworks/mcmpgaout.framework/Versions/7.5/mcmpgaout

0xcc000000 - 0xcc0edff3 +com.mainconcept.mch264dec 7.6 (7.6.0.35568) /Applications/Toast 10 Titanium/Toast Titanium.app/Contents/Frameworks/mch264dec.framework/Versions/7.6/mch264dec

0xf0000000 - 0xf0004ffd +com.mainconcept.mch264vout 7.5 (7.5.0.35568) /Applications/Toast 10 Titanium/Toast Titanium.app/Contents/Frameworks/mch264vout.framework/Versions/7.5/mch264vout

0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <06A5336A-A6F6-4E62-F55F-4909A64631C2> /usr/lib/libSystem.B.dylib

 

 

thanks

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I just tried version 9 and the same thing happens. Is this an Apple issue or Roxio?

Les

Don't know what it is. I just burned an audio CD with no issue on my MBP. You might test with a different brand of blank disc. Burn at 8X (although my test was at "Best" so it would have the greatest chance of failing).

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I haven't heard of this one before. Am I correct in understanding that you are burning an audio CD and Toast crashes after the disc is successfully burned? What's supposed to happen at that point is a window should open asking if you want the mount or eject the disc. I'm guessing there is a communication issue between Toast and the drive when the disc finishes burning. Are you using the built in superdrive? How does Toast describe the drive at the bottom left of the Toast window?

 

I just tried version 9 and the same thing happens. Is this an Apple issue or Roxio?

Les

 

 

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I am on a Dual core Intel Xenon 2 X 2.66 with 13 Gigs of RAM. My files are no different than they were when they always

worked before with earlier versions of Toast. The only change is Taast 10.0.6

It crashes upon completion of burning an audio CD the same as cchord59 posted, is that correct?

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Need more information in order to troubleshoot this. What Mac do you have? Which version OS X? What are the steps that lead up to Toast crashing? If this involves a video or audio file please provide the specs for that file.

I am on a Dual core Intel Xenon 2 X 2.66 with 13 Gigs of RAM. My files are no different than they were when they always

worked before with earlier versions of Toast. The only change is Taast 10.0.6

 

 

 

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Please try this procedures if this may help....

 

Clean Install for Toast 10

 

a. Open a new finder

b. Find Toast 10 Titanium folder

c. Applications Folder

d. Drag the folder to the Trash

e. Go to Home / account user folder

f. Library then Application Support

g. Delete these following files :

BeLight Software

CDSpinDoctor

Mac2TiVo

Roxio

h. Go to Preferences

i. Delete these following files if existing

com.roxio.deepseasoftware.CDSpinDoctor.plist

com.roxio.hzsystems.CDSpinDoctor.plist

com.roxio.Streamer.plist

com.roxio.Toast.plist

com.tivo.desktop.plist

com.belightsoft.DiscCover2.plist

com.elgato.VideoPlayer.plist

Roxio Toast Prefs

j. Open Trash folder

k. Empty the trash.

 

 

For Toast 10 PRO

 

a. Open a new finder

b. Find Toast 10 Titanium folder

c. Applications Folder

d. Drag the folder to the Trash

e. Go to Home / account user folder

f. Library then Application Support

g. Delete these following files :

BeLight Software

Boinx

CDSpinDoctor

LightZone

Mac2TiVo

Roxio

h. Go to Preferences

i. Delete these following files if existing

com.roxio.deepseasoftware.CDSpinDoctor.plist

com.boinx.fotomagico.LSSharedFileList

com.boinx.fotomagico.plist

com.elgato.VideoPlayer.plist

com.lightcrafts.LightZone.plist

com.roxio.hzsystems.CDSpinDoctor.plist

com.roxio.Mac2Tivo.plist

com.roxio.restore.plist

com.roxio.Streamer.plist

com.roxio.Toast.plist

com.tivo.desktop.plist

com.belightsoft.DiscCover2.plist

com.elgato.VideoPlayer.plist

Roxio Toast Prefs

j. Open Trash folder

k. Empty the trash.

 

After doing the proper Clean Install. You may now reinstall again the Toast 10. Please let me know if there still some issues.

 

Many thanks,

 

Francis Lee

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I have the same problem with toast crashing after it burns an audio cd. dings to tell me that its finished, and then it crashes.

 

I'm running osx 10.6.2 on a quad core 2.66 I have a 3rd party burner that I installed last year.

 

In the bottom left of toast it says:

pioneer DVD-RW DVDR-115D

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I forgot to mention that my issue has been happening with audio files (AIFF or SDII)

Les

I haven't heard of this one before. Am I correct in understanding that you are burning an audio CD and Toast crashes after the disc is successfully burned? What's supposed to happen at that point is a window should open asking if you want the mount or eject the disc. I'm guessing there is a communication issue between Toast and the drive when the disc finishes burning. Are you using the built in superdrive? How does Toast describe the drive at the bottom left of the Toast window?

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I am getting the same thing - Apple said to contact 3rd party for the issue.

My computer doesn't crash but just the program (Toast Titanium 10.0.6) only after

the disc has been burned!

 

Still looking

Les Hooper

 

 

I forgot to mention that my issue has been happening with audio files (AIFF or SDII)

Les

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The crash occurs at 99% of the encoding

Yes I have it checked to add original images as I did in toast 7, I had no problems with "7"

I made the jump to "10" for the HD

I will attempt the burn with unchecking the add original images

 

Thanks for the assistance

Also do the test where you remove the last few images to see if one of them is the cause for the crash.

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Help me understand exactly what settings you are using. My sense is you are using the DVD video setting and adding videos as well as still images for a DVD slide show. The default is to "Add original photos" so the actual full-resolution photos are added to the DVD as data files and Toast also includes a slide show player for viewing those images on a computer.

 

Does the crash happen at 99% of the encoding or 99% of the writing of the disc or disc image?

 

As a test, uncheck the box to "Add original photos" and attempt to create a disc image.

 

I've had previous versions of Toast crash when trying to encode a specific photo in which the jpeg was corrupted. You also could test by removing a few photos that are at the end of the project to see if it might be a specific photo that's causing the crash.

 

The crash occurs at 99% of the encoding

Yes I have it checked to add original images as I did in toast 7, I had no problems with "7"

I made the jump to "10" for the HD

I will attempt the burn with unchecking the add original images

 

Thanks for the assistance

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I'm running 10.6.2

Just loaded toast 10, updated to 10.6a

crashes at 99% when burning video and photos

will burn video only

when I make an image of video/photos it crashes at 99%

When I then attempt to open the image with toast it opens an audio file from itunes

Can't figure out why the conflict?

Anyone have similar issue(s)?

 

 

Thanks in advance!

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I don't suppose you'd trade your Austin Healey for the iMac? Tangerine is in the same color family as the blue on the car. Thanks for directing me to the tutorials. Bay Brian

Oh yeah, I've always wanted one of those. (not exactly true). Technically, my Healey's colour (need to be British) is Florida Green. I once overheard someone pointing out my car to a friend "Did you see that blue Corvette?" Groan. My wife and I have owned this 1958 Healey since 1972 so you can guess i'm keeping it awhile longer.

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There's a pinned topic at the top of the forum that links to some Toast tutorials. I'm pretty sure one of them explains the editor. You basically add a marker at an editing point and drag half of the marker where you want the edit to end. Repeat as necessary. This marks the portions you want to exclude. Choose Save before returning to Toast. The actual file isn't modified. You're just telling Toast which parts to skip.

 

I don't suppose you'd trade your Austin Healey for the iMac? Tangerine is in the same color family as the blue on the car. Thanks for directing me to the tutorials. Bay Brian

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There's a pinned topic at the top of the forum that links to some Toast tutorials. I'm pretty sure one of them explains the editor. You basically add a marker at an editing point and drag half of the marker where you want the edit to end. Repeat as necessary. This marks the portions you want to exclude. Choose Save before returning to Toast. The actual file isn't modified. You're just telling Toast which parts to skip.

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I just went through these steps on my 15" MacBook Pro and all worked fine. My guess is there is something about that VIDEO_TS folder that is causing the crash. As a workaround and test try this: Choose Video Files as the format in the Convert window. Choose DVD with the top button of the Media Browser. Use the browser to select the title(s) you want to convert and add those to the Video window. When Toast is done extracting the video click the button to convert to AppleTV. Does this work?

 

Man, how'd you get so smart? I did what you said and found that with the addition of a couple of bits of information, you've solved my problem. The 2 items that took me a few minutes to figure out were these: when I opened the DVD section of the media browser there was something there before I made any selection. I clicked on the lower bar in the media browser and there was my DVD that contains the Video-TS file I want to convert. I selected it and dragged it's icon from the media browser window to the Toast converter window and watched the progress bar closely while Toast extracted the video. (You can never tell what might happen if you take your eyes off the screen) At that point I could have completed the conversion to H264 codec but I noticed a button that said "Edit" by my file's icon. I clicked it and found the means to name my file and select chapter markers. There also seems to be a way to edit out unwanted portions of the file before conversion. I haven't quite figured out how to work that yet. My primary purpose here is to be able to edit files I record from my TV. For example, I have 6 versions of The Nutcracker Ballet that I recorded in December from Ovation TV. That's a commercial station so I'd like to edit out the ads. I'd like to send the edited copies to a friend in Moscow who doesn't especially need to see the ads. The other pressing need I have is to correct the color on some old home video that I transferred to DVD. I'll have to put that into iMovie. Hey, since this forum works so well, I have an old Tangerine colored iMac DV, would anybody like to buy it?

Thanks Bay Brian

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I have the same issue. I loaded Toast today and the program crashes every time I try to convert a video TS file to the Apple TV format H264. I started with a physical upgrade copy of Toast 10 Pro. When I installed it I got a notice that an upgrade was available. I downloaded and installed the upgrade. I had Toast 9, ( and used AppZapper to delete it after installing the Toast 10 Pro upgrade.) When I click across the options at the top of the Toast window and select "Convert" and "Video TS" and drag a video TS folder to the Toast window, Toast crashes. Once I got a message that said Toast quit because of an OS error (50) but usually after a force quit I get a notice that a report will be sent to Apple. I have a 17" MacBook Pro with a 2.6 GHz Intel Core 2 Duo processor. I have 4GB 667 MHz DDR2 SDRAM. I have OS 10.6.2 Snow Leopard with updates. A previous entry in this thread says that Roxio Tech Support hasn't been any help with a similar issue. Another post says to delete plist items. There's no indication if that does any good so I'll try it before I delete the current APP and start over. BayBrian

I just went through these steps on my 15" MacBook Pro and all worked fine. My guess is there is something about that VIDEO_TS folder that is causing the crash. As a workaround and test try this: Choose Video Files as the format in the Convert window. Choose DVD with the top button of the Media Browser. Use the browser to select the title(s) you want to convert and add those to the Video window. When Toast is done extracting the video click the button to convert to AppleTV. Does this work?

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I have the same issue. I loaded Toast today and the program crashes every time I try to convert a video TS file to the Apple TV format H264. I started with a physical upgrade copy of Toast 10 Pro. When I installed it I got a notice that an upgrade was available. I downloaded and installed the upgrade. I had Toast 9, ( and used AppZapper to delete it after installing the Toast 10 Pro upgrade.) When I click across the options at the top of the Toast window and select "Convert" and "Video TS" and drag a video TS folder to the Toast window, Toast crashes. Once I got a message that said Toast quit because of an OS error (50) but usually after a force quit I get a notice that a report will be sent to Apple. I have a 17" MacBook Pro with a 2.6 GHz Intel Core 2 Duo processor. I have 4GB 667 MHz DDR2 SDRAM. I have OS 10.6.2 Snow Leopard with updates. A previous entry in this thread says that Roxio Tech Support hasn't been any help with a similar issue. Another post says to delete plist items. There's no indication if that does any good so I'll try it before I delete the current APP and start over. BayBrian

 

I worked on my Toast today. I tried deleting the plist from my library and got no result. I didn't bother trying the Preference file in the library. I tried making a disk image of the Video_TS file and importing that into iMovie for editing. iMovie wouldn't import the disk image. I think one of the responders in this thread is on to something when he states that an Xvid codec in Quicktime will make Toast crash. Every time I force quit Toast I find Quicktime is open. I had Quicktime Pro before I upgraded to OS 10.6. Sno lep comes with Quicktime 10 and parks the Quicktime Pro in the Applications folder. I suppose what I should do is make Toast crash again and determine which Quicktime is open and then check to see what's in the Quicktime. I've recently downloaded and installed an iMovie services bundle from the Automator download site. Among these services is a conversion application. I tinkering with Toast today I found everything else I tried to be functioning. Bay Brian

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Need more information in order to troubleshoot this. What Mac do you have? Which version OS X? What are the steps that lead up to Toast crashing? If this involves a video or audio file please provide the specs for that file.

I have the same issue. I loaded Toast today and the program crashes every time I try to convert a video TS file to the Apple TV format H264. I started with a physical upgrade copy of Toast 10 Pro. When I installed it I got a notice that an upgrade was available. I downloaded and installed the upgrade. I had Toast 9, ( and used AppZapper to delete it after installing the Toast 10 Pro upgrade.) When I click across the options at the top of the Toast window and select "Convert" and "Video TS" and drag a video TS folder to the Toast window, Toast crashes. Once I got a message that said Toast quit because of an OS error (50) but usually after a force quit I get a notice that a report will be sent to Apple. I have a 17" MacBook Pro with a 2.6 GHz Intel Core 2 Duo processor. I have 4GB 667 MHz DDR2 SDRAM. I have OS 10.6.2 Snow Leopard with updates. A previous entry in this thread says that Roxio Tech Support hasn't been any help with a similar issue. Another post says to delete plist items. There's no indication if that does any good so I'll try it before I delete the current APP and start over. BayBrian

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I am getting the same thing - Apple said to contact 3rd party for the issue.

My computer doesn't crash but just the program (Toast Titanium 10.0.6) only after

the disc has been burned!

 

Still looking

Les Hooper

Need more information in order to troubleshoot this. What Mac do you have? Which version OS X? What are the steps that lead up to Toast crashing? If this involves a video or audio file please provide the specs for that file.

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Does ANYONE know how to stop my MacBook Pro from crashing? None of the tech's at Roxio can help! Macbook Pro: 2.53GHz Intel Core 2 Duo, 4GB memory, Mac OSX 10.6.2, Toast 10.0.6. I'm trying to burn a DVD with a .mov file made with Avid Media Composer 4.0. It works fine with iDVD, but toast will crash the Mac! Just did a reinstall of Toast.

 

I am getting the same thing - Apple said to contact 3rd party for the issue.

My computer doesn't crash but just the program (Toast Titanium 10.0.6) only after

the disc has been burned!

 

Still looking

Les Hooper

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