Menu buttons do not function after disc is burned

[Klezmer]

Thanks again for your help.

 

I have assembled several MyDVD projects: VHS home videos to DVD format; setting up chapters and chapter menus as appropriate. Everything works just fine in preview mode; i.e. when clicking on a chapter button, that chapter appears and so-on. After burning a DVD, the DVD plays but I am not able to invoke the function of any chapter menu buttons from my DVD player, or several other DVD players I have tried. In addition, two of the chapter menu buttons do highlight, but only partially (?) and these do not function on my DVD players.

 

Projects are made in a Windows 7 machine and burned on a Samsung SH 222L drive.

 

Again, all buttons seem to function when viewing the preview on my PC; only when the disc has been burned and viewing is attempted on a DVD player is there a problem.

[firenhancer]

Are you experiencing similar problem while viewing the created DVD on computer using Cineplayer?

[bimicher]

Thanks again for your help.

 

I have assembled several MyDVD projects: VHS home videos to DVD format; setting up chapters and chapter menus as appropriate. Everything works just fine in preview mode; i.e. when clicking on a chapter button, that chapter appears and so-on. After burning a DVD, the DVD plays but I am not able to invoke the function of any chapter menu buttons from my DVD player, or several other DVD players I have tried. In addition, two of the chapter menu buttons do highlight, but only partially (?) and these do not function on my DVD players.

 

Projects are made in a Windows 7 machine and burned on a Samsung SH 222L drive.

 

Again, all buttons seem to function when viewing the preview on my PC; only when the disc has been burned and viewing is attempted on a DVD player is there a problem.

 

 

How long in time is the DVD? Did you create the DVD in HQ quality? There have been several reports of these problems occuring when burning the DVD in one of the lower qualities.

[Klezmer]

Are you experiencing similar problem while viewing the created DVD on computer using Cineplayer?

I haven't had the opportunity of trying this yet, but I will get back to you.

 

How long in time is the DVD? Did you create the DVD in HQ quality? There have been several reports of these problems occuring when burning the DVD in one of the lower qualities.

This project runs about 2:45:00 and the mode is between LP and SP. I have the option of running in HQ mode and burning a double layer disc. Would you suggest that I try that?

 

Thanks.

[bimicher]

I haven't had the opportunity of trying this yet, but I will get back to you.

 

 

This project runs about 2:45:00 and the mode is between LP and SP. I have the option of running in HQ mode and burning a double layer disc. Would you suggest that I try that?

 

Thanks.

 

Since a standard 4.7GB DVD can only hold 60 minutes of video at HQ quality, obviously there has to be a lot of compression to try and fit 2:45 hrs video on a DVD and I think that is what is creating you problems. Even using a DL DVD, the video will not fit on the DL DVD at HQ quality since a DL will hold less then 120 minutes.

 

Why don't you simply split your project into 3 and burn to 3 DVDs. Another option is to split into 2 and burn each part to an iso image file (at HQ quality) and then burn those 2 iso file to 2 DVDs using the Burn IMage Data option of C2010

[MikeyW]

I don't think the suggestion that the size of the data on the DVD is an issue at all. It happens to me with 10 minutes of video. Sure would be nice if Roxio folks would respond to this.

[sknis]

I don't think the suggestion that the size of the data on the DVD is an issue at all. It happens to me with 10 minutes of video. Sure would be nice if Roxio folks would respond to this.

 

This is not Roxio Technical Support so Roxio comes around here only once in awhile. We are users who have learned the hard way and want to pass along the information.

 

You have a flagship product so Installation help is not charged. You may have a bad installation. Contact technical Support Here .

[Klezmer]

Since a standard 4.7GB DVD can only hold 60 minutes of video at HQ quality, obviously there has to be a lot of compression to try and fit 2:45 hrs video on a DVD and I think that is what is creating you problems. Even using a DL DVD, the video will not fit on the DL DVD at HQ quality since a DL will hold less then 120 minutes.

 

Why don't you simply split your project into 3 and burn to 3 DVDs. Another option is to split into 2 and burn each part to an iso image file (at HQ quality) and then burn those 2 iso file to 2 DVDs using the Burn IMage Data option of C2010

 

Before I read your reply I tried burning the project to a DL 8.5 GB disk, using the "fit to disk" option, which indicated HQ and...voila!...the project works flawlessly. I will also use the option of splitting up large projects onto a few disks.

 

I would guess that C2010 has a flaw that caused the original problem, since a few other folks have reported this trouble in postings here. I am grateful for your help in pointing me in the right direction and will send off a note to Roxio about this. I will post any response to this group if one is forthcoming.

 

Thanks again Guru!

[bimicher]

I don't think the suggestion that the size of the data on the DVD is an issue at all. It happens to me with 10 minutes of video. Sure would be nice if Roxio folks would respond to this.

 

I have never had a menu problem with videos of 90 minutes or less. If you are having a problem with a 10 minute video then it's due to your settings for the menu, perhaps even related to the software/hardware render mode setting (under File/Options).

Without some more information on exactly what you are doing, etc its impossible to offer much help.

It would be a good idea to start a new thread for your problem since you have a completely different situation then Klezmer

[bimicher]

Before I read your reply I tried burning the project to a DL 8.5 GB disk, using the "fit to disk" option, which indicated HQ and...voila!...the project works flawlessly. I will also use the option of splitting up large projects onto a few disks.

 

I would guess that C2010 has a flaw that caused the original problem, since a few other folks have reported this trouble in postings here. I am grateful for your help in pointing me in the right direction and will send off a note to Roxio about this. I will post any response to this group if one is forthcoming.

 

Thanks again Guru!

 

Using Fit-to-Disc does not necessarily mean you are using the HQ quality. The only way to be sure you are using HQ is to select it.