Not installing properly!

[Sammo123]

I installed Roxio Easy VHS to DVD yesterday. Once installed I restarted the computer as prompted. Once it had restarted I tried to transfer a video from my VCR but the program was saying it had no signal from the Video Capture USB.

 

So after reading the troubleshooting section of the Roxio website I uninstalled the program and re-installed it. Now the program will not install properly. When the installation is complete it is not asking me to restart the computer. I have tried installing the SP2 patch but it tells me the program is not installed on my computer. If I try and use the program then it tells me the certificate file is missing or corrupted!

 

What the hell is wrong with it?

Edited March 5, 2010 by Sammo123

[REDWAGON]

I installed Roxio Easy VHS to DVD yesterday. Once installed I restarted the computer as prompted. Once it had restarted I tried to transfer a video from my VCR but the program was saying it had no signal from the Video Capture USB.

 

So after reading the troubleshooting section of the Roxio website I uninstalled the program and re-installed it. Now the program will not install properly. When the installation is complete it is not asking me to restart the computer. I have tried installing the SP2 patch but it tells me the program is not installed on my computer. If I try and use the program then it tells me the certificate file is missing or corrupted!

 

What the hell is wrong with it?

 

Have you checked out the following installation Guide ??

 

http://docs.roxio.com/en/easyvhstodvd/easy...dvd_gsg_enu.pdf

 

Frank....

[Sammo123]

Yes that guide came with the product. That is how I initially installed the program and it didnt work!

[firenhancer]

Please use clean install instructions or use something like Revo Uninstaller (in moderate mode) before you attempt to install the product again.

[Sammo123]

Ok I have managed to get the program to install again properly. However when I now try to transfer data from my VCR to the computer it is coming up with No Signal.