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Error while encoding


jerald.ramirez@comcast.net

Question

:) I have EMC8 and the latest version, I have the latest graphics card driver, direct X 9C and even downloaded the XP engine patch from Sonic. I try to make a simple slide show and when I click "burn to disc" it starts and then locks up with an error while encoding error # 80040227.

 

 

I have called Roxio 4 times and they can't figure this out. I even bought a new Plextor DVD burner today.

 

I'm running windows XP SP2 home edition with an Athlon 1.8 GH processor with 1.0 GB of ram and a 80 GB HD. and a Matrox G550 graphics card with 32 MB of ram.

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:) I have EMC8 and the latest version, I have the latest graphics card driver, direct X 9C and even downloaded the XP engine patch from Sonic. I try to make a simple slide show and when I click "burn to disc" it starts and then locks up with an error while encoding error # 80040227.

I have called Roxio 4 times and they can't figure this out. I even bought a new Plextor DVD burner today.

 

I'm running windows XP SP2 home edition with an Athlon 1.8 GH processor with 1.0 GB of ram and a 80 GB HD. and a Matrox G550 graphics card with 32 MB of ram.

 

 

I simpatize with your problem, I am sooooooooooooo frustrated, even tried to return this software, I spend 6 hours creating a slideshow with the pictures of my daughter since she was born, she is five now, for her birthday party, to my frustration I am getting the same error as you, I have spend countless hours looking for help and nothing, there is no number to call unless you pay for support, I have sent hundreds of e-mails and zero replies. I am so frustrated with this software. I also have the latest version 8, and have updated to version 8.5, I got some hotfixes, but nothing helps. Did you try what was recommended? Please let me know.

MICROSOFT WINDOWS PROFESSIONAL, VERSIO 2002. INTEL PENTIUM III, 1.00 GHZ, 384 MB OF RAM.

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I sympathize with your problem, I am sooooooooooooo frustrated, even tried to return this software, I spend 6 hours creating a slideshow with the pictures of my daughter since she was born, she is five now, for her birthday party, to my frustration I am getting the same error as you, I have spend countless hours looking for help and nothing, there is no number to call unless you pay for support, I have sent hundreds of e-mails and zero replies. I am so frustrated with this software. I also have the latest version 8, and have updated to version 8.5, I got some hotfixes, but nothing helps. Did you try what was recommended? Please let me know.

MICROSOFT WINDOWS PROFESSIONAL, VERSIO 2002. INTEL PENTIUM III, 1.00 GHZ, 384 MB OF RAM.

 

You are not even close to meeting the minimum requirements for this program.

 

Microsoft® Windows XP Home/Pro/MCE (Service Pack 2) Windows XP Pro x64 Edition*, or Windows 2000 (Service Pack 4 or later) <LI>For burning music and data discs: 500 MHz Intel® Pentium III or equivalent; 128 MB RAM <LI>For DVD, slideshow or video authoring: 1.2 GHz Intel® Pentium III or equivalent; 256 MB RAM <LI>For real-time MPEG-2 capture and burning: 1.6 GHz Intel® Pentium 4 or equivalent

 

Under the best conditions, you may be able to get something done. Make sure you have a lot of free space on a defragged hard disc. Shut down all other running program including the internet, anti-spy ware, anti-virus, etc. If that is a laptop, turn off all power saving features and set the computer to best performance; not best appearance. Burn to the iso file as discussed elsewhere and make sure that is it. If you have gone the iso file route, was the iso file created properly? If not, you either have a bad image file, a bad transition (check your timing) or a bad music file. In VideoWave (where you should have created your project), take your project and output it to MPG ... for.... DVD... If the rendering stops, note the time and see what is going on in your production. That may give you a clue as to what is causing the production to not proceed properly. If it renders to the end, open MyDVD and add that production to the menu. From there go the iso route.

 

When you first installed V8, did you have the anti-spyware turned off? Have you tried a prepare/install?. How much free space do you have on your hard drive? What is the source of your images and what format; what about any music files.

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did you read the response from the guy that responded to our issues? he said your system does not meet the minimum requirements for EMC8. I had to buy a new graphics card with more memory, one guy told me my card was too small with only 32 MB's of ram so I bought an ATI Radeon with 256 MB's of DDR RAM. I sure hope someone can help you better than I can.

 

good luck

 

Jerry

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:) I have EMC8 and the latest version, I have the latest graphics card driver, direct X 9C and even downloaded the XP engine patch from Sonic. I try to make a simple slide show and when I click "burn to disc" it starts and then locks up with an error while encoding error # 80040227.

I have called Roxio 4 times and they can't figure this out. I even bought a new Plextor DVD burner today.

 

I'm running windows XP SP2 home edition with an Athlon 1.8 GH processor with 1.0 GB of ram and a 80 GB HD. and a Matrox G550 graphics card with 32 MB of ram.

Have you tried unchecking the burn to disc box and putting a check in the save image file box and burning an ISO? This might work better for you then you can burn the ISO file to disc with Disc Copier. It's an extra step but if it works......

While I can burn direct to disc, I run into too many coasters. I have almost 100% good burns when doing it the way I mentioned above.

By the way, your graphics card is way too little. Many of the features of EMC will not work with your card.

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did you read the response from the guy that responded to our issues? he said your system does not meet the minimum requirements for EMC8. I had to buy a new graphics card with more memory, one guy told me my card was too small with only 32 MB's of ram so I bought an ATI Radeon with 256 MB's of DDR RAM. I sure hope someone can help you better than I can.

 

good luck

 

Jerry

 

For some reason, I would think that he would have read Steve's response, if he read the post to which I am responding. :)

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Just to make sure, I'm not sure why but the requirements for the program are to have Windows Media Player 7.1 or higher and Microsoft Internet Explorer 5.01 or higher on your computer for the standard; the deluxe needs more. Do you have those programs available and would you try reinstalling WMP?

 

That code is typical of a problem with WMP burning. If I remember correctly, sonic had developed that burning. Something may have become corrupted.

 

You have indicated that you tried the fix that worked for others.

 

:) I have EMC8 and the latest version, I have the latest graphics card driver, direct X 9C and even downloaded the XP engine patch from Sonic. I try to make a simple slide show and when I click "burn to disc" it starts and then locks up with an error while encoding error # 80040227.

I have called Roxio 4 times and they can't figure this out. I even bought a new Plextor DVD burner today.

I'm running windows XP SP2 home edition with an Athlon 1.8 GH processor with 1.0 GB of ram and a 80 GB HD. and a Matrox G550 graphics card with 32 MB of ram.

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For some reason, I would think that he would have read Steve's response, if he read the post to which I am responding. :)

 

 

I have been able to make this work by reducing the number of slides to below 400. any more and endcoding fails. I then combine the different slide shows using the movie consolidation program and it creates one DVD fine. Extra step! I to have fond no way to contract Roxio! I have a larger video card and 2 gig's of ram.

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