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CinePlayer Gets Runtime error when trying to play BluRay



I had just purchased the Cineplayer BD so I could play BluRay on the computer. I already had Creator Pro 2010 installed. I get a Runtime error evey time I try to play a BluRay movie. I have un-installed, and re-installed CinePlayer that did not help. I disabled the Hardware (DXVA) that did nothing. Here is the error but it does not really tell me anything. I have checked alll windows logs and there is nothing reported.


Runtime Error!


Program: C:\program Files (x86)\Roxio\CinePlayer\5.0\CinePlayer.exe


Runnining on

OS Name Microsoft Windows 7 Ultimate

Version 6.1.7600 Build 7600

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name

System Manufacturer HP-Pavilion

System Model NP242AA-A2L e9127c

System Type x64-based PC

Processor Intel® Core2 Quad CPU Q9300 @ 2.50GHz, 2499 Mhz, 4 Core(s), 4 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. 5.05, 6/4/2009

SMBIOS Version 2.5

Windows Directory C:\Windows

System Directory C:\Windows\system32

Boot Device \Device\HarddiskVolume1

Locale United States

Hardware Abstraction Layer Version = "6.1.7600.16385"

Time Zone Pacific Standard Time

Installed Physical Memory (RAM) 8.00 GB

Total Physical Memory 8.00 GB

Available Physical Memory 6.13 GB

Total Virtual Memory 16.0 GB

Available Virtual Memory 13.6 GB

Page File Space 8.00 GB

Page File C:\pagefile.sys


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