Jump to content
  • 0

No CD-Key/Serial Number for HD/BD Plug-in Installer


fcpdiva
 Share

Question

I have been trying, unsuccessfully, for the last month, to get Roxio to help me use the HD/BD Plug-In Installer. The problem I am having is that they keep telling me that I have a serial number or CD-Key for the software, but the number I have does not seem to work. They are saying there is another number with the packaging, but I DON'T HAVE IT. I have looked everywhere and there are no other numbers except the one that is printed on the back of the paper sleeve that my Toast disk came with. I have submitted 3 tickets on this issue and I keep getting the run around. Is anyone else having this problem? If so, how did you resolve it?

 

Thank you for your time.

 

Sabrina007@mac.com

Link to comment
Share on other sites

2 answers to this question

Recommended Posts

  • 0

The serial number is not on the CD sleeve........... it is printed on a separate sheet that has 5 adhesive stickons. The HD/BD key number is printed on it as well as all the other key numbers for Lightzone, Sonicfire, etc... Roxio needs to be clearer on a lot of the install instructions on their products FOR SURE!

 

Hope that helps.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...